Lynda Housley - State Farm Insurance Agent

Jeremiah H 

on BBB

2 years ago

Uninterested in the truth in claims. They are happy to intentionally obstruct claim investigations to lower their liability. They refused to call during times we've detailed as available, disregarded the correct phone number, and told our insurance we were unwilling to offer information or pick up the phone. They're claiming we need to provide additional information beyond a statement to reopen the case and that our insurance is accepting their liability claim. Mind you they told our insurance we were unwilling to pick up or... read more

Rafael M 

on BBB

2 years ago

I'm being a customer for many years with state farm insurance company, but in 2019 I have a claim after damage in my home from a Heil storm, I hired a contractor to replace the roof in my house plus other jobs the need to be done , the contractor don't finish all the work and I Mada a complying with the attorney General of ********, against the contractor, it was one last check the I refuse to give to the contractor because they was Not doing the job , after that they ne er come back now state farm don't want to pay me the a... read more

Kyle B 

on BBB

2 years ago

Refused to cover full foor replacement after 2 tornadoes hit within 5 miles. Had I had **** or ***********, I would had a full roof replacement like my neighbors. I really want to take them to court for my remaining cost I paid out of pocket. 

Anthony G 

on BBB

2 years ago

This company is extremely unprofessional, they don’t return any calls from me or my insurance company to help resolve the matter that them & their customer had put me in. They made the mistake of providing me with a rental car to accommodate me while my car was in the shop getting damage repairs due to the fact that their customer hit my vehicle. Now they are saying they were never supposed to give me a rental to begin with & want me to pay out of pocket for the time I was in the rental despite the fact that they are claimin... read more

Timothy F 

on BBB

2 years ago

State farm did me dirty, they steered my wife to take off our liability and now an insurance company is coming after. Horrible insurance company. 

Rob G 

on BBB

2 years ago

State farm decided not to renew my auto policies because I made too many claims. I had to get my truck windshield replaced may 2023. safety lite pulled the old one and found 2 rust spots. OK. Now I gotta find a body shop. In the mean time I'm left with big hole & no windshield. They would not replace it until I had it fixed. The dude had nothing in his van to cover it up. Anyway, I call state farm after scrambling to find a shop and needed a tow truck to get it there before it rained. This chick at state farm says they don't... read more

becky b 

on BBB

2 years ago

Our catalytic converter was stolen. We did exactly what State Farm told us to do every step of the way. And after 10 months, it was clear that the part was not going to be available through Toyota and need it to be purchased by a separate company. We called state farm to get their agreement, which we thought we had. They told us they would pay the supplemental difference. So after waiting 10 months, we got the new part and got their car fixed two weeks ago only to find out State Farm is not going to pay. I was on the phone w... read more

Susanne C 

on BBB

2 years ago

Let me start off by their saying state farm is like a good neighbor goes only if you do not have any issues with them. Back in April our house was damaged by hail siding and roof. They are going to fix the siding but they are only giving us replacement cost for 15 tiles, screens and now has added extra for fixing our ceiling that now has a hole. They told us that the roof was part of maintenance. We have had at least four inspectors over. All have different answers but the last one says it stands as is. After talking and wri... read more

Stacey H 

on BBB

2 years ago

I wish I could give a "less than one star" rating! My car was vandalized and I contacted my State Farm Agent, of over 15 years. I was told to look into having the window repaired at my own expense since the deductible was $500. Once Safelite examined it, it turned out that there was damage to the window motor and some minor body damage as well. I filed the claim with State Farm, went through that process and selected one of their preferred vendors directly from their website for the repair. Almost FIVE months later, I had my... read more