Lynda Housley - State Farm Insurance Agent

Heather B 

on BBB

2 years ago

I've had state farm for 24 years. There have been very few auto claims (mostly windows) and just recently had my first home claim for hail and wind damage. They sent an independent adjuster that told us (before he ever set foot on the roof) that he was held to a higher standard than state farm agents and independent contractors would not be paying out anymore. It was no surprise when he denied our claim. However, he tried to state there were no hail storms in our area within the last five years. There are multiple news repor... read more

Julia B 

on BBB

2 years ago

What a joke. They spend millions on misleading commercials, charge crazy premiums, then deny claims. I have full coverage, including theft. They are denying my claim for theft of my car. My car was stolen and after recovery by police it was towed to impound. When it was returned to me, I drove a few blocks and it died. Was diagnosed as needing a new engine from being abused by those who stole it. Was told by state farm claims that this type of abuse is common and more so with standard vehicles because many people do not know... read more

Mae K 

on BBB

2 years ago

I was involved in accident with a State Farm insurance carrier in 2022. They were at fault and damaged the vehicle I was a passenger in. State Farm does not want to properly compensate me for my injuries. They are a horrible insurance company when it comes to paying claims! It should never take this long to settle. 

John K 

on BBB

2 years ago

I am so disappointed in StateFarm. I have a personal articles policy with them. My wife lost her wedding rings which were what was covered under the policy. They’ve dragged their feet for 9 months on this. They made us give them our phone records, and also made us give a deposition. -1,000/10. They have genuinely made me lose faith in insurance in general. 

Kin Lok P 

on BBB

2 years ago

I have car insurance with State Farm for the past 5 years. I added my brother as an additional driver, however my brother is no longer with us and my agent Emmanuel Ochoa at 17 Winant Ave Ridgefield Park Village, NJ 07660-1925 is refusing to answer my calls and refusing to take my brother off as an additional driver. This is causing me hundreds of dollars in car insurance premium!!! This is a reoccurring problem for 12+ months as they continue to put my brother as an additional driver during each autorenewal. Emmanuel Ochoa ... read more

Veronica B 

on BBB

2 years ago

I think that they are greedy and do not keep to their original premiums or customers needs and they will start you off with a decent rate then gradually keep raising your monthly payments. And my due date even was changed when I have to pay around the 1st of the month being on a fixed income so they either cancel my insurance or my bank account is overdrawn every month due to the change of the due date and that the payment keeps going up even if you have a good driving record and the vehicle is a 1996 paid off and the driver... read more

Jesus H 

on BBB

2 years ago

Expensive, my refund was delayed because my agent did not update my address when I called and cancelled my policy. Sloppy work! They want there money quickly, well it goes both ways. 

Judy S 

on BBB

2 years ago

I am currently in the process of getting the damages to my roof...which were caused by wind...tree branches ...etc. ..covered by a claim l was made aware of...by a local qualified Roofing company But so far.. State Farm has Refused my claim....and won't allow a second inspection of the roof...even though l was told they would comply ....and l have supplied additional pictures.... 

Marlene V 

on BBB

2 years ago

I had a claim state farm. Agent called LM me call back asap for claim. I called agent. He never called back. It took 1 month do get insurance money . I Spoke w another agent. She helped me get insurace Money. That's to her. She helped alot. I will never get State Farm again.