Lynda Housley - State Farm Insurance Agent

Steve E 

on BBB

2 years ago

State farm stinks! We had a hail storm in 2023, many roofs in my neighborhood were replaced (including next door). In early 2024, my roof starts to leak. I call a roofing company with 20 plus year experience and they tells me I have hail damage to my shingles. I call State Farm and their adjuster say that the damage to the shingles isn't hail damage. The only thing state farm is good at is depositing your payment! Steve 

Melissa P 

on BBB

2 years ago

I’d give zero stars if I could. They removed my Class IV roof discount, unknowningly, and refused to give it back unless a roofer could say it was in perfect condition, which it was not. A few months later, I made a claim due to an active roof leak. They denied the claim. I said, it’s not insurable due to the leak and I was told they don’t cover insurability. Then what do you cover?? My policy went up over $200/month due to their negligence, and when I want to switch carriers, I can’t because they won’t even cover what I pay... read more

Chris C 

on BBB

2 years ago

Horrible Car Insurance company. I wasn’t at fault in an accident and they were not able to recoup my deductible from other insurers company. Would not recommend going through them. 

Thomas O 

on BBB

2 years ago

Dropped me after a glass claim from a rock cracking our windshield and using roadside assistance to tow my truck when the brake caliper blew a seal. 

Shawn W 

on BBB

2 years ago

I filed a glass claim on May 24, 2024 for our brand new Audi. I was referred to their glass vendor L***. The company selected to replace the rear passenger window was M***** Glass. The other day, I noticed the window molding was bent. I called M***** Glass and they denied responsibility. I called L***, they transferred me to State Farm. The rep, Jennifer said if State Farm handled it, I would have to pay another deductible. When i challenged her, Jennifer said she would have to transfer me back to L***. Then said the wait wa... read more

Karla B 

on BBB

2 years ago

I had to file a claim for water damage, due to my brand new washer breaking. I have sent in all invoices requested, I have added more information to my claim and I have emailed, called and left numerous messages for our claims adjusters but have not had any return calls or emails. Largest Insurance company and they treat their long time client horrible. I definitely would not recommend State Farm to anyone. 

Amy B 

on BBB

2 years ago

Over 2 months ago we found a window broken by a flying tent stake. The window was completely shattered and had filled with water from rains. This was found on a Sunday when claims is not open, and local agent is not available. So, we filed an online claim. During that process, which is NOT user friendly, it tells me that either the payment amount on the claim will be anything above the deductible, OR less 5% if under the deductible (which is our case... this is a minor claim, but should be straight forward). 5 entire days we... read more

Clayton B 

on BBB

2 years ago

Do not expect this company to give you any personal notification like a text, phone call, or email if you are going to lose coverage on a policy. This office is extremely disorganized, and unaccountable for their negligence in having their customers’ best interest at heart. 6 months of no auto insurance and I had no idea until I had a car accident. No help, no accountability, different stories every time about how they sent paper notices (never received), texts (never received), and emails (never received). Stay away from th... read more

Anthony C 

on BBB

2 years ago

Terrible company. They dropped by Auto Insurance because I had 2 windshield replacement claims on separate vehicles and 1 not at fault accident. I never missed a payment. Also, they are very expensive! Just another greedy company!