Lynda Housley - State Farm Insurance Agent

Ty S 

on BBB

2 years ago

Insurance Company maliciously labels my vehicle with a smaller engine and threatens arbitration if I don't accept it.. avoid this Insurance Company like the plague. 

Anthony S 

on BBB

2 years ago

I filed an uninsured motorist claim under my policy. The claim took over 45 days to resolve. The claim was a total loss from the start and, even giving the benefit of doubt to State Farm, could be determined a total loss with 2 weeks of the claim. Rather than specifying as much, State Farm delayed the process, approved certain work only to reject any allocation of labor to do the work, then ultimately landed in the same place of total loss as advised based on the expense to repair conveyed by the repair shop. At conclusion, ... read more

kristian s 

on BBB

2 years ago

I wish i could leave 0 stars. I have been with State Farm for 14 years. I have had 1 at fault and 1 not at fault accident in the same year. I got a letter stating i was not going to be renewed. Where is the loyalty? I asked about a higher premium, i asked about being turned into a standard customer as opposed to mutual, nothing. My agent did absolutely nothing and wished me luck! Customer service is crap! 

Tim M 

on BBB

2 years ago

If we could give less than 1 star we would. Our company has been insured by State Farm for years and within the last couple of years we have had the worst customer service/ response rate on any and all inquiries. It has been over 7 months with no confirmation on the request to update our company's driver list. The daily functionality of our company requires vehicle travel to and from local and out of town job sites. It also takes forever to receive the correct/current insurance cards for all the vehicles. We consistently nee... read more

Billy A 

on BBB

2 years ago

Some turd without insurance or a drivers license hit my prestine classic camaro! Was not my fault at all. I have uninsured motorist and full coverage! First thing state farm started telling me was what they don't cover!! Like my aftermarket rims, tires, hood, exhaust, steering wheel etc... they stated that it was a total loss and trying to give me 11000 $ for a 25000$ car that I didn't damage! Screw state Farm! Oh yeah, no rental vehicle! And the ins. Adjuster lied about getting a quote to fix it! Garbage Company!! 

Kaylee W. 

on BBB

2 years ago

They wanted to charge me DOUBLE of the cost of my insurance because they didnt have my husband info which resulted in the insurance getting cancel and reinstated. Not to mention, I called and gave them all the info they needed. Then i proceeded to call them letting them know I would like for them to file a hardship claim since they didnt see any wrong in me having to pay double for insurance when it was their fault of not adding my husband information in that I gave them, just so happen the man never filed a hardship claim f... read more

Geoffrey M 

on BBB

2 years ago

State Farm agreed to cover my claim after somebody they insured hit my pickup. My vehicle was parked so I was not at fault. They have chosen not to take care of the loss in value my vehicle has sustained through no fault of my own. This is now creating the need for me to use the legal system, attorneys and more of my time to get this company to do what they are legally bound to do without this added difficulty. I would love it if they paid me the $4468 for my claim 

Ali H 

on BBB

2 years ago

After 40 years with statefarm, I decided to get quotes from other insurance companies, I finally settled on p**********, they saved me $100 a month on my three vehicles, I canceled my policy before the billing cycle to avoid the next bill, two of my vehicles were canceled, but for some reason, they left my Acura on past the billing cycle, charged my bank then canceled my policy afterwards, they denied a refund of $138 without explanation. I will never go back to State Farm ever again even if they were the least expensive. 

Emily M 

on BBB

2 years ago

We use State Farm for our fleet of company vehicles and the issues I will be talking about are both a personal experience as well as experiences with our vehicle fleet. Both experiences I will go over, a State Farm adjuster decided a claim was at fault after only speaking with one driver, before receiving the police report, and before speaking to the person who was supposedly hit. This is extremely unethical; should any other person have received the erroneous, premature statement of "you are at fault", they may have accepte... read more