Lynda Housley - State Farm Insurance Agent

R. S 

on BBB

a year ago

From the time a Wind and Hail Claim started things were sketchy. State Farm sent a shingle from the home to their lab. It came back as another color and dimension. Upon discussion about this the desk adjuster was rude and basically not willing to listen. The shingle that was on the house had been documented with a sample kept and building contract. Repair test was done with the State Farm Adjuster present. He stated that it failed to homeowner and several others. Roof had 30 damaged shingles over all slopes which would cause... read more

Mike P 

on BBB

a year ago

Had the worst time trying to get my assessment done on my 2 house roofs amd my vehicle after the hail storm this year. Took the truck to the state farm tent in A***** and they said I am early so I have to wait till my appointment time. There was nobody in the tent. I was the only one there. Pretty disappointed with the way they do business. The adjust ler came out to look at my roof and my rental roof which is exactly one block away. Said nothing wrong with my roof but the rental had 10k dollars worth of damage. My truck had... read more

Lori B 

on BBB

a year ago

BEWARE!! Pay almost $200 monthly for full coverage, last night someone hit my vehicle so I called State Farm and was told by numerous employees that I need to take it up with the other persons insurance company!!! THE OTHER PERSONS Insurance company!!!! When I asked what do I pay them almost $200 a month for, no one would answer! 

Heather L 

on BBB

a year ago

A hail storm passed through Nashville in January 2023. My vehicle parked in my driveway had $6,000 worth of damage, but according to State Farm, the roof had none. After trying to work with my agent and the adjuster with limited communication, State Farm has decided to deny the claim, but drop my coverage due to damage to my roof. Interesting enough, multiple roofing companies have inspected the roof and noted hail damage. Also, State Farm has a reputation (at least in the south) for denying roof claims according to about a ... read more

Dave E 

on BBB

a year ago

Just as others have stated, this evil company State Farm has absolutely no loyalty to their customers. I love my agent and the employees in the local office but the corporate and adjusters are sorry excuses for human beings. An adjuster pretended to be there to look over my roof on a weather damage claim but in reality he was just there to get on my property to look around and see what they could use against me. Of course I was denied. A few weeks later I received a letter telling me I need to take steps on my trees and yard... read more

Kari F 

on BBB

a year ago

I have had state farm for many years,they neglected to send me a paper to sign and would rather lose my business over 41 dollars than fix it and they blamed it on corporate which you cannot get a hold of at all.Very disappointed,I ended up canceling the whole policy! 

Steve E 

on BBB

a year ago

State farm stinks! We had a hail storm in 2023, many roofs in my neighborhood were replaced (including next door). In early 2024, my roof starts to leak. I call a roofing company with 20 plus year experience and they tells me I have hail damage to my shingles. I call State Farm and their adjuster say that the damage to the shingles isn't hail damage. The only thing state farm is good at is depositing your payment! Steve 

Melissa P 

on BBB

a year ago

I’d give zero stars if I could. They removed my Class IV roof discount, unknowningly, and refused to give it back unless a roofer could say it was in perfect condition, which it was not. A few months later, I made a claim due to an active roof leak. They denied the claim. I said, it’s not insurable due to the leak and I was told they don’t cover insurability. Then what do you cover?? My policy went up over $200/month due to their negligence, and when I want to switch carriers, I can’t because they won’t even cover what I pay... read more

Chris C 

on BBB

a year ago

Horrible Car Insurance company. I wasn’t at fault in an accident and they were not able to recoup my deductible from other insurers company. Would not recommend going through them.