Lynda Housley - State Farm Insurance Agent

Jason w 

on BBB

2 years ago

I’m a repair facility and I don’t recommend Statefarm to anyone looking for an automotive policy. They find ways to scam the policyholder and repair facility out of money. I recently repaired a vehicle for a customer that owned a Mercedes Benz and held a policy through State Farm. They look for the cheapest parts to repair a policyholders vehicle with. They also only want to pay for those parts if they are on backorder or not. I was recently scammed out of $12 per hour on 81 hours of labor. They use a survey tech to lower th... read more

Megan H 

on BBB

2 years ago

Let me just start with If I could leave zero stars I would. In 2022 I was hit at an intersection stopping for a police officer and was rear ended, and my car was totaled by a State Farm insurance holder. From the very beginning it’s been a nightmare, first with not getting me into a rental right away. They also fought me tooth and nail for the payout of my car providing reports and facts of what my cars actual worth is and not what they “claim it” to be. I kept telling them over and over again I live in Oregon and I’m entitl... read more

Ashton P 

on BBB

2 years ago

My husband and I are currently dealing with a claim on our brand new Mazda CX-30 involving Collison damage to the vehicle (estimated damage around $8,000). Our car has been sitting in the collusion shop for 3 weeks at a standstill due to the claims adjuster, a gentleman by the name of Cameron L********, not sending the shop the adjusted estimate and supplement for the car. Apparently he took a 2 week vacation and the shop nor my husband or I could get a hold of him with regards to the claim hold up. This was discovered after... read more

Crystal D 

on BBB

2 years ago

I have been a customer for over 15 years and I had my home broken into in June... I have sent receipts and my lease a sworn statement also a picture, and a credit authorization for my claim... no one has came to inspect the property and it is now August and the inspector keeps asking for more things after I already have given him enough to close the claim and pay out the money owed to me... I'm very hurt at the customer service and also the way my situation is being handled.. I would like someone to look into it and see what... read more

Allen F 

on BBB

2 years ago

Had a tornado. Make claim with State Farm. Plays phone tag then closed my claim. No follow up whatsoever after the fact. I call and restart claim. Miscommunication on what’s covered and not regarding tree removal. Then having strike force come out to check my fridge. They scheduled me 5-7. Then called and said 5:30. After leaving work coming home early they were nice enough to cancel without notice and said they have the option to cancel whenever. 

Beatriz B 

on BBB

2 years ago

Be careful when you pick this State farm. I have had an account with them for 6 months, I’ve had my billed changed for at least 4 of those months and not for the better. It’s upsetting being told you’ll pay one thing and your payment be increased with no noticed! When speaking with them about these issued all you get is we are unable to help or like me worse’s news. They also don’t tell you that insurance doesn’t cover you right away so now I am stuck with this plan or I don’t have coverage for the next 15 days. 

Heidi H 

on BBB

2 years ago

I was persuaded to switch from P********** to State Farm and everything seemed great until I had an accident. Then the seemingly wonderful decision turned sour. I found out they only offer a three-week rental to cover the loss of my car, not realizing this was a choice I made during the insurance transition, and having it towed to the body shop is an entirely separate issue. After being informed I get a three-week rental, I was told they can pay up to four days for storage fees before even picking up my car to bring it to th... read more

Cornita W 

on BBB

2 years ago

I've personally been with State Farm since the age of 16 or 17 and this has been a roller coaster. It first started out with my home owners insurance which I had the coverage from 2006 to maybe 2014 or 2015 but due to 2 or 3 claims that cancelled my homeowners due to claims from my roof in 2012 or 2013 and there were two break-ins altogether. One happened almost close two the end of 2014 and then in 2015. State Farm turned around and cancelled the insurance without warning. I keep calling and they gave me the run around. Onc... read more

Stephanie C 

on BBB

2 years ago

My almost 70 year old aunt has had State Farm Insurance for all of her insurance needs (home, car, rental, life, etc!) for around 30 years. She's currently caring for her disabled Vietnam vet husband in said house. State Farm informed her this year that the outside of her house was in too rough of a condition for them to continue insuring her unless she made some repairs. Over the last 5 months she's desperately and diligently worked to correct the damage and repair her homes exterior. All this 10's of thousands of dollars c... read more