Lynda Housley - State Farm Insurance Agent

John K 

on BBB

2 years ago

I am so disappointed in StateFarm. I have a personal articles policy with them. My wife lost her wedding rings which were what was covered under the policy. They’ve dragged their feet for 9 months on this. They made us give them our phone records, and also made us give a deposition. -1,000/10. They have genuinely made me lose faith in insurance in general. 

Kin Lok P 

on BBB

2 years ago

I have car insurance with State Farm for the past 5 years. I added my brother as an additional driver, however my brother is no longer with us and my agent Emmanuel Ochoa at 17 Winant Ave Ridgefield Park Village, NJ 07660-1925 is refusing to answer my calls and refusing to take my brother off as an additional driver. This is causing me hundreds of dollars in car insurance premium!!! This is a reoccurring problem for 12+ months as they continue to put my brother as an additional driver during each autorenewal. Emmanuel Ochoa ... read more

Veronica B 

on BBB

2 years ago

I think that they are greedy and do not keep to their original premiums or customers needs and they will start you off with a decent rate then gradually keep raising your monthly payments. And my due date even was changed when I have to pay around the 1st of the month being on a fixed income so they either cancel my insurance or my bank account is overdrawn every month due to the change of the due date and that the payment keeps going up even if you have a good driving record and the vehicle is a 1996 paid off and the driver... read more

Jesus H 

on BBB

2 years ago

Expensive, my refund was delayed because my agent did not update my address when I called and cancelled my policy. Sloppy work! They want there money quickly, well it goes both ways. 

Judy S 

on BBB

2 years ago

I am currently in the process of getting the damages to my roof...which were caused by wind...tree branches ...etc. ..covered by a claim l was made aware of...by a local qualified Roofing company But so far.. State Farm has Refused my claim....and won't allow a second inspection of the roof...even though l was told they would comply ....and l have supplied additional pictures.... 

Marlene V 

on BBB

2 years ago

I had a claim state farm. Agent called LM me call back asap for claim. I called agent. He never called back. It took 1 month do get insurance money . I Spoke w another agent. She helped me get insurace Money. That's to her. She helped alot. I will never get State Farm again. 

Michael D 

on BBB

2 years ago

When I paid my premium, somehow it was never applied to my policy. Then they canceled the policy for lack of payment. I was never notified of the cancellation and drove around for three months not knowing they had canceled my coverage. When I discovered the error, they told me I was notified of the cancellation via text, even though they have not been able to produce said text. In addition, they still haven't refunded the $215 I paid toward my premium that was never applied to the policy. If these are "good neighbors," then ... read more

Leanne S 

on BBB

2 years ago

I was a customer with State farm for 20 years. Put in a single claim for my homeowners insurance after the cooper was stolen out of my air conditioning unit and they dropped me. Loyalty clearing doesn't get you anything with this company. 

Kathryn C 

on BBB

2 years ago

Have been loyal customer for over 40 years, have had renters, homeowners & car insurance. Have had 1 claim for hail damage to roof (insurance co replaced) & now tree hit my house. Happened last day of July, 2023. Took 6 weeks to get adjuster from State Farm to review damage, adjuster wasn't aware of internal damage even though I uploaded pictures of outside & inside damage with my claim on August 1st. He spent 43 minutes going through a 2750 square foot house and getting on roof. He never acknowledged my presence - only talk... read more