Lynda Housley - State Farm Insurance Agent

Clarisse C 

on BBB

2 years ago

Absolutely a scam. DO NOT USE THEY ARE CROOKS. You all should be ashamed of yourselves 

Kelly R. 

on BBB

2 years ago

My car was totaled in an accident and I needed to purchase a new vehicle. I called to replace my old vehicle with the new vehicle. I was told that I was "all set" and the new vehicle was added to the policy and was issued temporary insurance cards. Several weeks later I called because I hadn't received the insurance cards in the mail. Again, I was told that I was " all set" and I would get them. Several weeks later I called again after receiving a notice that my license was suspended due to lack of insurance. Once again, I w... read more

Skye L 

on BBB

2 years ago

The company is a joke. They don’t care about the people that pay for insurance with them. They need to get their act together before someone sues them. They don’t like taking responsibility when they’re in the wrong. They will tell the insured that they are in the wrong every time you make a claim. In one breath they will tell you we go be the stay laws on driving and in the next they will say out the state driving laws don’t matter. 

Samantha T 

on BBB

2 years ago

State Farm is HORRIBLE. Leaks in roof and 2 bedrooms including my 1 year olds bedroom. TON of hail damage and State Farm is denying coverage stating wear and tear. Are you kidding me? Ive been with State Farm since i was 16. Worst insurance company. 

Tina S 

on BBB

2 years ago

Worst customer service ever. Absolutely 100% impossible to speak with someone. 

William A 

on BBB

2 years ago

SF took my Auto Ins which was due in two days and posted it to my Homeowner's account that was not due. Thus, my Auto ins was canceled (w/o telling me). When I called to get an updated card, they told me what had happened. Then, I received a letter of Registration Suspension fining me $20.00 from GA Motor Vehicle Division. SF even turned me in! I have not heard back from the main office yet, but I now have 'P**********' Auto ins. and a $20 fine to pay. I had been with sF for 37+ years... Didn't have a '0' so I chose '1'... 

Dr Christel B 

on BBB

2 years ago

Acting in bad faith in response to my homeowner insurance claim (home was damaged due to a storm). Claims are intentionally delayed, housing is denied when the home likely has damage to the electrical system due to storm damage, walls are wet and I’m supposed to put my kid who is wheelchair bound and has immunodeficiency in the middle of it. All so that SF doesn’t have to pay for loss of use appropriately and so they don’t have to pay for increased costs, either. Adjusters are either off in their brains, sadists, or the most... read more

Darnell D 

on BBB

2 years ago

After waiting 35 min, Customer service was horrible, I ask the representative for an adjusters contact information and he refused to give it to me. I asked to speak with a manager he refused to transfer me. The representative decided to disconnect the call because he was frustrated. It was very unprofessional and unnecessary. (06/02/24) 12:50 representative name was Daniel 

J.J. T 

on BBB

2 years ago

On Friday, May 31st, I received a letter cancelling my auto insurance from State Farm. I was shocked to see the letter and picked up the phone to call my State Farm Agent, Hannah Swanson. It was 4pm on a Friday so the receptionist told me Hannah had left for the day, but she would give me a call first thing Monday morning. Monday morning came and went and I called at 11pm and asked to speak to Danielle, whom I thought was Hannah’s second in charge and also who I considered a friend of mine. Madison, who answered the phone to... read more