Lynda Housley - State Farm Insurance Agent

Andy M 

on BBB

2 years ago

I have had statefarm for 30 + years. I had a huge storm come through in May, shingles missing, hail damage water damage ect. Filed a claim, it took them almost 4 weeks to even look at it. After waiting and trying to get a hold of them for 2 weeks to see the results, they came back with improper installation. Mine you my roof is 15 years old. I've only owned the house for 5 years. I have seen on my next door app this is a norm for them. They are not paying out anything for anyone. Do not consider them for insurance you will b... read more

Teresa B 

on BBB

2 years ago

Sorriest insurance I have ever had. Does NOT have adjusters come out for claims. Does it by pictures! WTH?! I was married to a man that did body work so I know there is no way a good estimate can be done from pictures! 

Brandon J 

on BBB

2 years ago

So far I am very unimpressed with this insurer. I was a state farm customer and was about to go back until I ended up having to file a claim with a current state farm policy holder being the liable driver in an accident. It have been almost a week since the accident and I still have no way to work or to just run normal errands. It took 5 days to get in touch with someone and even then it's only cause I reached out to them multiple times before I got a response. The one time I did talk to someone was a waste of time. She admi... read more

Eden U 

on BBB

2 years ago

Is right that I changed my status as single and they charge me more for my insurance? 

Ronald R 

on BBB

2 years ago

They are like a BAD neighbor, not a good neighbor, and they are certainly not there for you or anyone else. We received a three different letters last month stating they would not renew our Car Insurance because of claims. Here are the claims: 1. No Fault Claim - someone hit our car while shopping at the Mall at Green Hills, we wouldn't have done the claim, but it messed up our sensor in the front of the car and the car kept braking without anyone in front of us. 2. No fault Claim - Renee's windshield got hit by a rock on th... read more

Valencia M 

on BBB

2 years ago

DO NOT USE. They never call back and they do it’s a week later . They have someone else answering the calls in the meantime. 

Gary B 

on BBB

2 years ago

During the winter and spring of 2024 I had 2 motor vehicles and a motorcycle insured with Lance Matsumura, an agent for State Farm insurance company. The insurance was on an autopay program that directly charged my credit card. On or about May 6, 2024 I instructed the Lance Matsumura agency to change the coverage on the two motor vehicles from full coverage (liability, collision, comprehensive, and uninsured) to comprehensive only while I was traveling to the States.On or about July 1, 2024 while reviewing my credit card sta... read more

Robert H 

on BBB

2 years ago

I've been with State Farm for over 10 years. Recently had some issues with the roofing, which State Farm paid and fixed. I also had a bunch of water issues later on, which State Farm does not cover for. But because I filed a claim regarding this thinking they could help. They instead wrote me an email saying the following. ----- "According to our records, this policy has experienced 2 losses in the last 3 years. On average, our Homeowners customers have a loss every 18 years. When comparing to other clients with similar tenu... read more

Charles O 

on BBB

2 years ago

AGENT SKIPPER, NATHAN R 5905 AIRPORT BLVD STE B MOBILE, AL This is the worst company ever..they have women there that seemed to be there for a very long time...they know how to cheat their customers..by giving them the run around...please go somewhere else..