Lynda Housley - State Farm Insurance Agent

Jenie K 

on BBB

a year ago

I was dropped today because of glass claims. GLASS! I live in FL, a state that has extreme temperatures. This caused my windshield to crack a few times. Not a little crack, but ‘across the windshield’, illegal to drive with, cracked. They see my claims, that were made over a year and a half period, as a risk to them in the future. I have a clean driving record! So, State Farm is telling me, with these actions, that it is more beneficial for them if I drive illegally, and risk getting pulled over and receiving a fine, than co... read more

Raegan H 

on BBB

a year ago

If I could give zero starts I would. State Farm is an absolutely awful insurance company. In over 5 years of paying insurance totaling nearly $10,000, I finally had to submit a claim as someone attempted to steal my car and caused significant damage. The insurance company demanded the dealership use used parts, but were not available for approval for ordering said parts. Since then, they have approved random parts at different times causing significant delay in repairs. My car has been at the dealership for an entire month w... read more

Rita B 

on BBB

a year ago

We had a driver that had an accident back on February 4, 2024. We filed our claim and followed normal protocol when filing this insurance claim. This has by far been the WORST experience we have ever had with an insurance company not to mention the amount of money we have lost with our truck being down and by State Farm dragging their feet with our claim. We are a small business with fleet vehicles and have other vehicles on our policy. We made several attempts contacting our claims adjuster and had no luck getting responses... read more

Tammy S 

on BBB

a year ago

Was in a car accident this past July clearly wasn’t my fault I had 3 different claim agents passing the buck not one person called me. They found me liable without a police report didn’t even have the correct street it happen on. I called corporate office to make a complaint then I filed a complaint through my state (NC) when I asked to hear the recording they said we don’t have one she just had it in her notes lies is all it was 1 month and 2 weeks later she wants to have a recording of what happened I simply told her that ... read more

Misty H 

on BBB

a year ago

Absolute terrible claim process !!!! My loan officer won’t loan to State Farm customers. 

Christopher T 

on BBB

a year ago

Horrible!!!!!!!......This company has given mena price to grab me in at beginning and the they raised my price $300.....then i called an got extra covergae so they would drop my xar insurance....when time came to pay 6 months car insurance....they said prices or deals didnt go through!!!!!!!.....i had purchased an new med insurance just so my xar insurance would go down but they said to me once again....your requests didnt go through so you have to pay higher insurance!!!!!!!!!!!! a scam of insurance!!!..believe me.....pleas... read more

Berenice L 

on BBB

a year ago

I had a simple question about a refund check status. And since the situation was for both auto and home i didnt know which line to call. The first gentleman who helped me was very kind and understood where i was confused so he transferred me to underwriting (because of the home insurance had been cancelled by statefarm themselves). The underwrtiting lady was SO RUDE from the start, she asked for my alias?? i think everyone understands that as like a pseudonym. Then she asked , "do you know why your calling?" . I dont conside... read more

Rachel M 

on BBB

a year ago

Like a lot of reviews, I've been a State Farm customer for decades. I put in one claim for some storm damage to my roof, gutters, soffit & fascia and not only did they low ball the repair costs (less than $2000 for 10K worth of repairs) so they could claim it didn't meet my deductible but a couple months after they denied the claim, they sent a letter saying I had to get the repairs done or they won't renew my contract when it's up. They used to be a good, honest insurance company but now they're a bunch of scam artists. ?? 

Sheila R 

on BBB

a year ago

State farm is awful,when it's time to pay out you have to go through hoops with them. STATE FARM IS DEFINITELY A RIP OFF..