Lynda Housley - State Farm Insurance Agent

DEANNA W 

on BBB

a year ago

On may 26th 2024 we were hit with a hail storm and both my vehicles had severe damage. My first vehicle was in the shop from june 11th thru august 2. At which time my car sitting not getting worked on because the comany would not send the appropiate amount of money to cover the claims. Over all i ended up having to spend almost 700.00 out of my pocket due to their lack of communication. I only got communication when I called and complained. Now my 2nd f250 is in the shop they have had it since august 6th and I had to 3 way m... read more

Anna V 

on BBB

a year ago

Worst company. Collecting monthly bill, but when it's time for them to pay for claim..they don't want to. 

Bob J 

on BBB

a year ago

RUN, RUN, RUN from Bill Davis and State Farm When I told Bill Davis’office what was happening,they didn’t even call me back. Our policy is VERY clear and easy to understand- Bill Davis is not backing up the product he sold us! Call the Nevada Department of Insurance if this ever happens to you. Upon checking their quarterly complaint reports that are public, State Farm has an ALARMING number of complaints. DO NOT use them if you want actual insurance protection. THEY ARE TERRIBLE. We have paid Bill for years for this poli... read more

David H 

on BBB

a year ago

My girlfriend has been insured with State Farm for nearly 30 years, and has both car and home insurance. Well, this last Sunday the water line broke inside of the slab, and damaged both the carpet in one room, as well as the drywall. She was informed to get an estimate for replacing the water line ( which cost us $139.00 ), and we submitted the estimate. Now, they want an itemized cost analysis !!!.... And keep in mind that my girlfriend is disabled !!! Like the other comments, if I could give ZERO stars, I would.... Absolut... read more

Sandra E 

on BBB

a year ago

I've had State Farm for over 15 years, and this experience has been the worst example of customer service. I've had an urgent issue that is affecting my coverage, and despite them knowing that I have coverage, they are reducing our coverage and increasing costs. At least 10 calls in the last 2 months with several "assurances" that issue was resolved and yet no resolution. Lesley B****** just stopped working on our issue despite her title being Customer Relations Representative. Throughout all of this, there is no response or... read more

Mary G 

on BBB

a year ago

They canceled me because I had a hail claim and because I had one other hail claim back in 2021 this is 2024 and the first claim was not even with State farm 

Jessica L 

on BBB

a year ago

Denied my claim after 5 months of excuses. Leaving hardship on my family and I. I was fully insured and followed everything they asked. Do not use this company. 

Jennifer M 

on BBB

a year ago

Terrible and difficult. The company over charged my account. After I closed my business down, Kody proceeded to tell me how to operate a successful business- proclaiming the fault of the closer was my own. (Which was completely unprofessional and unrelated to the overcharges I needed help with.) He denied the overcharges, claiming my account bank account was hacked. After further review it was determined the issue was on their end, and a refund check would be issued. But, Kody never took accountability or apologized for the ... read more

Paulina A 

on BBB

a year ago

Worst insurance company in America. N******* ******* puts them to shame. This company hires the laziest and rudest people to work for them. When it comes to claims the adjuster won’t come out to look at damages they make you do the heavy lifting. Then they turn around and accuse you of not tending to your damaged property like putting items out of the rain. Well what if you live in a small trailer or home. Then they will penny pinch the repairs. For this reason never choose them.