Lynda Housley - State Farm Insurance Agent

Allison H 

on BBB

6 months ago

Had an accident in April. Paid deductible. Accident fixed. been told the deductible refund was issued 7/15. Waited the appropriate amount of time and called after no check arrived. Was told check was sent to a P.O. Box in another state. Reissue a new check 7/30. Agent said it will arrive in 5 days which I knew was a lie. Called again just to check. Agent said just wait the 7-10 days and if there is a delay it will take longer to receive the ghosted when I asked a question. When I called to start a policy for myself after bei... read more

Chad S 

on BBB

6 months ago

?? 1 Star — Worst Insurance Company Ever State Farm is an absolute nightmare to deal with. I’ve been paying them an outrageous $33,000 a year for home insurance, thinking I was protecting my property. When I finally had to file a claim for water damage, they dragged their feet for over a month—actually closer to two—only to come back with the most ridiculous excuse imaginable: “We don’t cover continuous seepage.” They’ll twist, stretch, and invent any reason possible to deny your claim. They don’t care if you’ve been a loyal... read more

Chris P 

on BBB

6 months ago

Am I allowed to give 0 stars? State Farm flat out lied saying my shop of choice had a restriction against them when the shop explicitly said they did not. They used predatory business practices in an attempt to sway me away from my shop of choice. Impossible to get a straight answer from the robot-like idiots who answer the phones. I would never recommend them to anyone. 

William F 

on BBB

6 months ago

I think they're being deceptive. A while back they said I could get cheaper car insurance if I also opted for a life insurance plan. So my car insurance went from $100 to $70 with $25 in life insurance. So it seemed like a good deal. However when I cancelled my car insurance they didn't cancel the life insurance. And when I tried to cancel the life insurance I had to submit a cancellation form in person, which was denied 3 times for various reasons. Bottom line, I think they were playing tricks, and they might do this sort o... read more

Holly R 

on BBB

7 months ago

I was rear ended by a State Farm customer and he was found at fault and was ticketed. I filed a claim with State Farm after the accident as my car is damaged and the bicycles on the back of it were totaled. State farm had my car towed to a certified Subaru collision center that my dealership referred me to. I was given an estimate and then the collision center began to take the care apart and found a lot more damage. State Farm came back out and did a new estimate but it does not match what the collision center is saying it ... read more

Jessica O 

on BBB

7 months ago

If I could give zero stars, I would. My experience with Kyra, a State Farm representative, was nothing short of appalling. From the moment the conversation began, she was dismissive, impatient, and downright rude. She consistently spoke over me, raised her voice, and made it abundantly clear that she had no interest in actually helping resolve my issue. Instead of offering guidance or even the bare minimum of professionalism, she acted like I was an inconvenience and as if doing her job was beneath her. Any question I asked ... read more

Carra S 

on BBB

7 months ago

TERRIBLE. Will run your claims in circles even when their driver admitted 100% fault in a statement. After my accident i called their company multiple times while agents avoided me, passed me off, and avoided me until the last minute so i was never offered a rental car. They didn't retrieve my vehicle for investigation delaying the situation further, and offered little to nothing for our property/vehicle damages and health care. Now i've hired a lawyer, lost my job due to this car being totaled and have no help. This company... read more

Jacquelyn C 

on BBB

7 months ago

My home was hit with a hail storm. I needed roof and siding. I was told they are required to replace not match. My siding is 40 years old and bleached by the sun. I am so disappointed. Been a loyal customer for 30 plus years and never had a claim. I will be looking for another company! 

Quarleetia S 

on BBB

7 months ago

This company accepted 2000$ from me and refunded me 1600$ 2 months later saying they can’t cover me. No one came to expect the roof before taking my money, now they’re saying my roof looks to damaged for them to cover. That should have been the first step before taking my money!!! I will never deal with this company again and I would hope no one else will either