Lynda Housley - State Farm Insurance Agent

Bryana S 

on BBB

10 months ago

I would be giving State Farm Agent Cindy Rasmussen ZERO STARS. I am 28, but have been with State Farm the entire time I have been driving and staying on my parents policy (help makes things cheaper since i lived with them). Recently since getting married I was in the works of changing my name. While trying to get a hold of Cindy and her Manager Wendy, they would not respond to calls, emails or texts for a few weeks. Once someone was finally able to help me with the name change, i was not made aware that my now husband would ... read more

Laurie C 

on BBB

10 months ago

My husband and I have been with State Farm for about 20 years. We have a homeowners and multi-car policy. For YEARS State Farm has been charging me (a female) SIGNIFICANTLY higher rates than my husband, even though I have a perfect driving record. Always a different excuse. It's the car, the model, the car's color, it's too old, it doesn't have safety features, a high risk zip code, ad infinitum. This is not to mention my rate has gone up nearly EVERY 6 months. My premium has averaged $30 more monthly than my husband's. So I... read more

Mary w 

on BBB

10 months ago

Loyal customer for over 35 years. Verbage confusing, to not pay any claims. Bye! 

Hunter A 

on BBB

10 months ago

Company is a professional at wasting everyones time, after months of delays on getting money to a shop, they will stop paying on your rental and blame you and the shop for the delays they caused. Company has no structure and refuses to adhere to any of the promised schedules they create. I.E. not showing up to calls/meetings they schedule, promising to not send out an adjust but one shows up on a random day with no notice any ways, putting a 3 week hold on a check, etc. Your life would be in safer hands goinig uninsured then... read more

CeCe M 

on BBB

10 months ago

If I could leave ZERO stars, I would. I was in an accident with a State Farm insured person, who claimed responsibility immediately. After speaking with their agent, Shanice *******, I no longer believe I will be treated justly. Ms. ******* was rude and outright indignant because I wanted to know how long their insured had to respond to the claim. The accident happened 10/30, Ms. ******* said their insured would be contacted week after week until they responded in writing. I immediately emailed, per State Farm's request, pic... read more

Michele M 

on BBB

10 months ago

I've had st farm insurance since I was 16, I'm now 76. We had a car accident and ST FARM totalled our car. We talked to the main office and our agent Waiting for our check for 2 months. Full coverage and no car. Finally bought a new car to find our they kept the insurance on the totaled car "because they didn't know it was totaled". Now we can't get a refund for insurance we didn't have a car for. "Because our agent doesn't know how". They insured our house that they didn't know my son owned and under valued it so we would h... read more

Darryl B 

on BBB

10 months ago

Not aimed at Dan Bane but State Farm as a whole. I just received a call from Dan Bain stating that State Farm was raising my deductible because I had two claims in 4 years. One claim was a gutter claim that was just under $2000 that they denied. I can't remember the other. I must note that I JUST referred my buddy to State Farm. This guy has five cars a trailer and very nice home sitting on a couple of acres. State Farm did insure him. I've been using State farm for well over thirty, maybe even fourth years. I had to battle ... read more

MELVIN C 

on BBB

10 months ago

I am writing to request immediate assistance regarding my policy cancellation and refund. On October 10, 2025, I contacted the local office (Tim Broyles, 34 Oak Street, Jackson, GA 30233) to cancel my policy effective that same date. I was informed that the request would be submitted to underwriting for approval, and once approved, a refund would be issued. The policy was cancelled approximately one week later, and I was then notified that a refund had been processed, with an expected delivery time of 7–10 business days. Aft... read more

Sabrina F 

on BBB

10 months ago

Careless, Dishonest, Absurd, unprofessional, unorganized. And a lot more. Will leave you out in the cold