Lynda Housley - State Farm Insurance Agent

Glennell L 

on BBB

9 months ago

State Farm is absolutely horrible. Please look for another company. I was a customer of theirs since I was 16 years old and NEVER filed a claim until I was 54 years old. My vehicle was totaled in a multi-vehicle no fault accident and THEY DROPPED ME. YUP. I paid my premiums every month on time and in full and they dropped me the first time I filed a claim. Unbelievable. Screw you Jake and all your colleagues. Especially agent Jeff Nelson. Boo. 

Igor S 

on BBB

9 months ago

We had a hail in our area and we think we have a hail damage to the roof. State Farm refused to do a proper inspection due to our roof being very high and steep. They charge a high premium but refuse to provide a service when it is needed. 

Lisa B 

on BBB

9 months ago

We have been with State Farm Auto for over 15+ years with no claims. We had a bad year and had to file 3 small claims and they dropped us. They paid very little compared to all the years of premiums we have sent to them and never had to use. State Farm is not like a good neighbor! State Farm is not there! 

Jacob P 

on BBB

9 months ago

State Farm is wrongfully denying coverage of documented impact-related vehicle damage by claiming it is “normal wear and tear.” Complaint Details: On August 1, 2025, I was driving in Sacramento, CA, when I struck an unmarked, poorly visible raised median at the intersection of 24th and O Street. This impact caused over $2,700 in damage to my vehicle, including the front passenger CV axle, both struts, lower control arms, and a rim and tire. I submitted a claim to State Farm, along with: Photos of the damaged car parts A deta... read more

Allison H 

on BBB

9 months ago

Had an accident in April. Paid deductible. Accident fixed. been told the deductible refund was issued 7/15. Waited the appropriate amount of time and called after no check arrived. Was told check was sent to a P.O. Box in another state. Reissue a new check 7/30. Agent said it will arrive in 5 days which I knew was a lie. Called again just to check. Agent said just wait the 7-10 days and if there is a delay it will take longer to receive the ghosted when I asked a question. When I called to start a policy for myself after bei... read more

Chad S 

on BBB

9 months ago

?? 1 Star — Worst Insurance Company Ever State Farm is an absolute nightmare to deal with. I’ve been paying them an outrageous $33,000 a year for home insurance, thinking I was protecting my property. When I finally had to file a claim for water damage, they dragged their feet for over a month—actually closer to two—only to come back with the most ridiculous excuse imaginable: “We don’t cover continuous seepage.” They’ll twist, stretch, and invent any reason possible to deny your claim. They don’t care if you’ve been a loyal... read more

Chris P 

on BBB

9 months ago

Am I allowed to give 0 stars? State Farm flat out lied saying my shop of choice had a restriction against them when the shop explicitly said they did not. They used predatory business practices in an attempt to sway me away from my shop of choice. Impossible to get a straight answer from the robot-like idiots who answer the phones. I would never recommend them to anyone. 

William F 

on BBB

9 months ago

I think they're being deceptive. A while back they said I could get cheaper car insurance if I also opted for a life insurance plan. So my car insurance went from $100 to $70 with $25 in life insurance. So it seemed like a good deal. However when I cancelled my car insurance they didn't cancel the life insurance. And when I tried to cancel the life insurance I had to submit a cancellation form in person, which was denied 3 times for various reasons. Bottom line, I think they were playing tricks, and they might do this sort o... read more

Holly R 

on BBB

9 months ago

I was rear ended by a State Farm customer and he was found at fault and was ticketed. I filed a claim with State Farm after the accident as my car is damaged and the bicycles on the back of it were totaled. State farm had my car towed to a certified Subaru collision center that my dealership referred me to. I was given an estimate and then the collision center began to take the care apart and found a lot more damage. State Farm came back out and did a new estimate but it does not match what the collision center is saying it ... read more