Lynda Housley - State Farm Insurance Agent

Christine R 

on BBB

10 months ago

i would give zero stars if it was an option. good luck getting an agent to do their job. so frustrating to talk to everyone in the office, meeting with someone in person, mulitple phone calls, emails, texting, and still they can not submit the claim properly. i have to babysit and call to make sure the job is done, and still not done. this has been going on for over 3 weeks. 

Alisha G 

on BBB

10 months ago

Terrible claims handling and customer service! I was involved in an accident at the end of May and provided all info and witness names and phone numbers that day. Here we are almost 2 months later and I'm just not getting a letter that my claim made it to their subrogation department!! So now im out a very nice vehicle that was paid off, a new $600 monthly payment and my deductible! If that is the service you want then sign up for State Farm. 

Kate R 

on BBB

10 months ago

We had every line of insurance with State Farm, but not after today. Hail damage has resulted in my roof needing a total replacement. 3 inspectors who aren't with State Farm agree on this. Today, SF told me that my roof should be replaced, sure--but that they think it'll only cost $5,000 to do. Conveniently, that's about what my deductible is. Not only is there no roofer anywhere who would replace an entire roof for that amount, but it's their way of not paying out on insurance when all these years we have paid every single ... read more

Jeremiah M 

on BBB

10 months ago

Hit a deer and totaled my car over a month ago on my way home from work. I have to call and call for claim status and beg to get information on what's going on. Takes days sometimes for them to return my call. They drag everything out long as they can. Only takes 15 minutes for them to take your money tho lol. Maybe just me having bad experience but I would highly recommend staying away from state farm. Could give a -5 stars I would 

natasha w 

on BBB

10 months ago

Incredibly unprofessional. When deciding on my claim StateFarm claims officer, Maurice T******* sided with the offender who had caused me a rather serious auto accident, only because, as they stated, they "felt" his testimony was more expressive than mine. When I called Mr. T******* out on relying on his "feelings" rather than factual data and questioned why I was the only one required to submit more documentary evidence but not the other driver, he ended the conversation and hung up on me. I've been with State Farm for more... read more

Zacahry W 

on BBB

10 months ago

Filed a claim a week and some change. Called numerous times and they still haven’t provided an estimate for my Truck. The truck is apart of my business and they acted like it wasn’t a big deal. 10 out of 10 would scream DO NOT SIGN WITH STATE FARM!!!! 

Charity L 

on BBB

10 months ago

I have had insurance with State Farm for almost 20 years. I tried to get them to work with me on price. When they wouldn't, I got a quote with p********** and it was half what they were charging me. I informed them of the difference and they still wouldn't work with me. 

Anna M 

on BBB

10 months ago

State Farm tried to scam me. They falsely told me I had to add my teenage son to my auto policy “by law” just because he has a license and lives with me — even though he doesn’t drive my car. That’s not true, and several other insurance companies confirmed it. When I switched providers, they stopped answering my calls and never confirmed the cancellation. Dishonest, manipulative, and unprofessional. Never again. 

Kristopher S 

on BBB

10 months ago

Reported me to dmv due to me swapping insurance companies who offered me a cheaper rate . Should be no stars allowed