Lynda Housley - State Farm Insurance Agent

Cindy C 

on BBB

11 months ago

Ron Mills State Farm Troy Missouri I received a call from Ron's office that my Condo insurance was not set up properly and I needed to find other condo insurance for my 3 condos. This was upsetting because I should not suffer from their mistake, they should fix the issue to protect me as the customer. I had been a loyal customer for years, never late on payments and never had a claim. Instead I was forced to find another insurance, and I was given two weeks. A******* ****** was happy to take my business so I called State Far... read more

Cathy C 

on BBB

11 months ago

We will see if I can leave zero stars for this review (no it wont let me I have to give them 1). I cant tell you how much my insurance has went up over the last four years. We have hail and storm damage to our roof. The contractor told me it could take 6 months, almost 8 months later and they are only willing to pay for half of my roof, I know nothing but I could see the hail damage in the pictures that were taken. They would have totally ignored the damage to the inside of my home but I kept calling about it. No contractor ... read more

Stephanie T 

on BBB

11 months ago

This company is a scam! They steal your money and when you actually need them they delay, deny and defend. My home was hit by a tornado and they have bounced me around to 4 adjusters, are stating “normal wear and tear”, blatantly lied to the Illinois department of insurance! Took no accountability for their no show no falls, damaged my roof even more from putting tarps on and off 5 times and still are denying. Get rid of State Farm and never look back! What they’re doing is criminal! 

Bill M 

on BBB

11 months ago

Day 24 of no SR22 DL IL for tickets Not BBB accredited - No surprise - almost every company other than this is *** 

Joseph G 

on BBB

11 months ago

I have been a State Farm customer for many years. I filed a claim due to hail damage on April 18, 2025. I had a contractor come to my home and verify the hail damage. State Farm sent an inspector out and the contractor walked with him on the roof and pointed out the damage. State Farm claims verified hail damage on a metal shed and also on the metal chimney tops all over the roof, but denied that the damage to the roof was caused by hail and denied the roof part of the hail damage claim. I contacted them again for a reinspec... read more

Gee D 

on BBB

11 months ago

State Farm increased my property insurance by 28.25% ($926) based on a lie that they worked with me to do an estimated value of my home, inside and out (using a photo of the outside of the home). The agent tells me replacement costs are high but I'm not in a flood zone, fire zone and I have not filed a claim during the entire 29 years I have been with State Farm. Am I paying for the California wild fires just as I have had to pay a large increase after September 11th, 2001? Of course, I was sent the increase right before the... read more

Mike N 

on BBB

11 months ago

What a joke State Farm denied and didn’t complete the work needed on my truck. Problems from my accident are not fixed. No in person adjuster look at my truck. I pay hard earned money to this scam of a company for decades and get denied on repairs truck leaks water through windshield a/c doesn’t work properly. All these problems were not happening before the accident. I am not satisfied with anything that has taken place after my acciden. I will not sit back and take this lightly 

Maria O 

on BBB

11 months ago

Despite repeated communications and reassurances, my case continues to experience delays, misinformation, and lack of proper resolution. I am requesting that my roof be restored to its pre-loss condition as soon as possible. During our conversation yesterday, I was informed that pictures of my roof would be sent to me. However, among the images I received, I noticed three pictures of a black wall with a barcode—which clearly do not belong to my property. I request that all photos used to assess my claim be verified as belong... read more

Caitlin B 

on BBB

11 months ago

I was rear-ended by a driver carrying State Farm auto insurance. I, like the rest of traffic, was stopped at a light. The other driver wasn't paying attention and hit me going at or over the posted speed limit. Cops called out, ticket issued, her truck crumpled upon impact. State Farm refuses to pay for the damages their customer caused to me and my vehicle because her policy, while active, doesn't cover her truck -- per State Farm, they know about both vehicles and stated, "She's had these vehicles for a while, I don't know... read more