Lynda Housley - State Farm Insurance Agent

Min P 

on BBB

a year ago

Summary: Errors in updating my policy left my vehicle uninsured, with no follow-up or accountability from the agency. I’ve been a customer since 2020 and historically had positive experiences. Recently, when adding a new vehicle, the agency issued an ID card but failed to update the policy. Despite multiple attempts through email and calls, I received no response or follow-up from the assigned agent, Gloriya Plenkina. The result was that my vehicle remained uninsured without my knowledge—an unacceptable and frustrating overs... read more

Pam C 

on BBB

a year ago

G**** City girl. State farm suck i have a 1997 Dodge Dakota i had parking insurance they told me from the began i would be covered so in the early morning of July 17th 2025 My trucks was moved out of the parking space i said now who move my truck so I investigated and my truck was truck by some teenagers who stolen a car around the corner from where I live so the police was called and told me that insurance should pay to get it fixed the insurance people said it wasn't vandalized or a tree didn't fall on it or stolen they're... read more

Pattt E 

on BBB

a year ago

I would give them a 0 star review if it were an option. They are not my carrier they are for the person that caused the accident which has been 3 1/2 weeks now (July 27th). They have accepted 100% liability. They have extremely poor communication with the shop and us. They have been in twice to do estimates and won’t speak two words to the shop while they are there because they are “too busy”. This estimate is only for body damage and not in the same ballpark of the shop..also doesn’t include suspension issues that may need ... read more

JACALYN T 

on BBB

a year ago

It is so frustrating dealing with State Farm. I have spoken to my agent Matt Kunkle on several occasions to no avail. Even going to another agent in Albuquerque when Chris told me it was my fault because I had returned payments. My bill states that I owe $4800.00 dollars on August 11, 2025. I am extremely confused as my bill is usually $934.00 dollars a month. I understand that I have had a difficult time with payments returning in the amount of $1398.03 and $125 in fees. Since becoming a widow and losing half my income, I h... read more

Rod F 

on BBB

a year ago

I was Juarez told my ins won't pay plumbing repair I added service line protection but state farm winter repair because I live on slab so what am I paying for if nothing of major repairs aren't covered I was told I was covered no the say I'm not state farm has proven that just because you pay 1200 dollars a year they will cover a m y damage water does but won't fix the problem so I can file claim every month for the damage water is doing but they won't fix the problem 

Jaime N 

on BBB

a year ago

If I could give them a zero I would I was a customer for over 20 years never had a claim they notified me that my chimney needed to be fixed, roof needed repairs and my landscaping needed to be cut down or my homeowner policy would be cancelled.we fixed everything they wanted done but because it was not professionally done we were still canceled. I did not know you had to go to go to a four year school to be able to fix a shingle the best part was I sent in the photos of my repairs the insurance agent said I was all set and ... read more

Andrew F 

on BBB

a year ago

State farm dropped me after two weather related claims this year. The policy covered less than 20 percent of the costs of repairs. They are the worst. 

Paul K 

on BBB

a year ago

33 years and I the had a tornado. Adjuster 1 comes out stays an hour writes check for $3000 and leaves. Second Adjuster comes out 5 months later and denies what State Farm representatives had already approved and we had paid. We're out 10's of thousands of dollars and can't sue because you have to sue within 2 years. My wife and I have been persecuted, and ignored for 2 years by them. They wouldn't call us back which delayed us over and over again. Delay, deny, and lie, that was our experience. 33 year of paying these people... read more

Daryl S 

on BBB

a year ago

State Farm will do everything they can to deny your homeowners claim. If you are considering State Farm, do not do it. It is not worth it and if you are a current policy holder, do some research, as they have one of the worst ratings in paying claims. The only thing it is good for is 100% loss as that is undeniable.