Lynda Housley - State Farm Insurance Agent

Nick L 

on BBB

a year ago

There customer service is extremely rude and unprofessional. They clearly read the same answer from a sheet of paper as every person I have talked to simply says the same line over and over regardless of what question you ask and they make you jump through way to many hoops just to tell you they won't cover anything even if it is in your plan. Do not get state farm they are a terrible business with 0 customer service. 

Rabah J 

on BBB

a year ago

Garbage company car has been in the shop for 3 weeks waiting for approval to get fixed they drag feet you can't talk to adjuster ran by a bunch of clowns and useless people. Like a good neighbor state farm IS NOT THERE 

Desiree S 

on BBB

a year ago

Horrible company! Almost 20 years with them and they will drop you once you file 2 claims within a 2 year span. That is having to fight with them to even want to pay out the amount that needs to be done for a repair. If you happen to get wendy s**** as your claims adjuster then I feel sorry for you. She is a condescending hateful woman that will harass you and the contractor you hire with constant emails and phone calls and then block you when you decide to tell her what kind of person she is. I honestly believe she enjoys d... read more

Juanita G 

on BBB

a year ago

The won't renew if you actually use your insurance. First accident and ticket. Horrible company. 

Kira A 

on BBB

a year ago

Claims department is terrible. Highly under value vehicles. They changed their story from phone conversation to phone conversation. I felt like they were out to cover their own a** and help the collision center come up with more cost than were needed as opposed to taking care of their customers. My family has been loyal customers for 10 years with auto and home insurance and they are going to loose us as customers. Terrible terrible service. 

David H 

on BBB

a year ago

A worthless insurance company. Turned down a roof claim that was substantiates by three roofing companies. Horrible customer service. After 20 years with them they also were useless and no help During a tornado claim. I dropped ALL my Stare Farm insurance and DO NOT recommend them. 

Deb T 

on BBB

a year ago

State Farm’s client rear-ended me in a car accident. After the accident, State Farm failed to cover my $205 medical expenses at an urgent care facility. Additionally, they presented me with a document requesting that I waive any future rights to pursue legal action against them or their client. I chose not to sign this document, and as a result, my medical expenses were never reimbursed. Furthermore, State Farm deemed my vehicle a total loss and offered to purchase the car from me, however they are trying to subtract $2000 f... read more

rick s 

on BBB

a year ago

worst home owners insurance on the planet. you only have a one year liability clause when it comes to home owners and they push all the way. our home was damaged during a bad storm. they refused to pay to have a roof replaced and try to force use to use a inferior shingle that does not match in size or width or color to our home. spoke to a independent adjuster and absolutely state that we have grounds to sue but since they pushed the claim past the 1 year mark im unable to go after them with a lawyer. evil company.... were ... read more

Bobby D 

on BBB

a year ago

So last year I had a 2015 Kia optima I bought it with damage from a dealership and State farm just paid out the damages on the vehicle from a previous accident and now my rates are going up even though they got the photos from the person who owned the vehicle showing the damages previously