Lynda Housley - State Farm Insurance Agent

Nathaniel H 

on BBB

a year ago

If I could rate them less, I would. They are the worst Insurance on the market today. I have been with State Farm for over 36 years, and when I needed them, they cancelled my policy. I needed to get my roof replaced due to damage caused by weather, and they cancelled my homeowner's policy after I filed my claim. So much for loyalty!! 

Nony A 

on BBB

a year ago

This company sucks! When you request a policy change and it looks like in your app it's been done, the changes don't happen. Then when you contact your agent, you are told "Oh because auto pay is on your account, and the funds were withdrawn, we can't do anything, you want to pay this bill? " Where does it say that because you took my money you can't refund me? For 2 months??? I'M GOING THROUGH DIVORCE i have a lot in my plate right now!! I LET YOU KNOW THIS WAS HAPPENING 5 MONTHS AGO. I'm not an insurance agent so I don't k... read more

Paris L 

on BBB

a year ago

The communication from this office is horrific! to this day 03/20/2025 I’m waiting on a follow up call Ms. Carla to verify if the State Farm insurance appraiser was in fact a real person or if the voice mail was a scam. Made that call late February. Ms. Tamika has never followed up, well ONCE after I had call the office about five times with the fema/ flood situation. Then to add insult to injury Statefarm is attempting another scam to increase its homeowners insurance policies. I paid out of pocket to get my roof repaired. ... read more

Quinn H 

on BBB

a year ago

I was a very dedicated customer to State Farm over 20 some years I love all of their coverage. They're usually there for me .Now at this time I am sick I'm a senior citizen I was stranded in a bad situation after my car was taken to the mechanic State Farm cover the tow .My situation is that the vehicle I had to get was a little U-haul because of my job and I couldn't afford to not go to work and I couldn't count on no one to take me to work not at 4 o'clock AM leaving me super depressed once I was denied.State Farm was not ... read more

Rebecca D 

on BBB

a year ago

Anyone have any issues with Nathan Thomas State Farm Insurance, Wildwood, FL? Been a customer for 10 plus years. I cancelled a vehicle from my insurance policy on 2-06-25 with employee Jazmine (daughter got married) and they are still charging me? Called on 02-27-25 spoke with Jazmine again to let her know the car is still not removed AND I took my other vehicles to P********** ****** because of this situation (Saved 200 bucks too). So now I had all 3 of them cancelled. Well today I noticed they still charged my card on 03-0... read more

Humbertino C 

on BBB

a year ago

I’ve been beyond frustrated with State Farm’s handling of my claim. It’s been over six weeks, and still, no updates. Despite countless emails, endless phone calls, and even multiple attempts from my contractor to get in touch with them, it feels like I’m just being ignored. Every time I reach out, I’m met with silence or vague responses, and there’s zero transparency. The lack of communication is appalling. I honestly expected better from such a well-known company, but all they’ve done is waste my time and leave me in limbo.... read more

Joann P 

on BBB

a year ago

Honestly, they don't deserve 1 star. I have had this insurance for 25 years and when push come to shove, they will not cover your issue. More specifically, my roof after Hurricane Milton, came up with every excuse to not cover damages. Ended up only giving me a tiny portion to cover a new roof and the price was 3 times more...out of my own pocket. When additional damage was discovered, they "ducked and dodged" me...avoided me like the plague. It took 2 months for them to even call me back and then came up with every excuse N... read more

Judith J 

on BBB

a year ago

?? WARNING: State Farm is a SCAM! ?? State Farm spends millions on flashy commercials with Patrick M******, Jake from State Farm, and other high-profile celebrities to convince you they’re “like a good neighbor”—but when you actually need them? They ghost you. I filed a legitimate claim nearly a YEAR ago, and State Farm ignored me for months. Calls? No response. Emails? Ignored. It took intervention from the NC Department of Insurance just to get them to acknowledge the claim. When they finally paid, we started repairs—only ... read more

Tracy R 

on BBB

a year ago

Worst experience I ever had. Tree fell on power line during storm and they accused me of causing it. Half my house still has no power years later. Witnessed by neighbor, family friend, fire department and sheriff but they still say somehow I did it myself. Cut the power line to my house???? I would rate negative ten if I could.