Lynda Housley - State Farm Insurance Agent

Steven R 

on BBB

6 months ago

I've paid for State farm for a little over 3 years now I've never had a claim and now that someone has hit me and I have to have a claim they offer me thousands less than my car is worth I pay the extra rental insurance I'm about to lose my rental and be without a car and I can't get a hold of anybody terrible business would not recommend them 

John C 

on BBB

6 months ago

Claim Number *********** Key Issues: Unprofessional Conduct: During phone conversations with your staff, I was met with rude, dismissive, and unhelpful behavior. This created unnecessary stress and confusion during an already difficult situation. Pressure to Use Preferred Shop: I was pressured into using a State Farm preferred auto body shop that did not have a qualified auto mechanic capable of diagnosing or addressing mechanical issues—specifically knocking noises under the vehicle. A test drive was only conducted after I ... read more

Safurat A 

on BBB

6 months ago

My vehicle was stricken by a State Farm insurer. I had a proper documentation, photos and video of the incident and the person who struck me admitting to fault. I then proceeded as such to complete repairs with my vehicle. A link was sent to me to pick a variety of auto repair shops to complete the needed repairs for my car. I then choose two in which I looked up the repair shop on ****** to see what the reviews were said about the shop. Each comment suggested that the repairs were basically low service repairs to cut corner... read more

Angelica L 

on BBB

7 months ago

They do not make canceling your policy an easy task. Even if you notify customer service that you would like to cancel and provide the Declarations Page of your current policy, they still ignore your communications and insist you must pay to maintain the policy [you explicitly told them you don't want]. I think that you're better off with an insurance company that doesn't assign agents to customers. It doesn't feel like you're getting a tailored experience, but rather, you're being hounded by one single individual because th... read more

ODELL B 

on BBB

7 months ago

I am writing regarding a hit-and-run accident that occurred 11/15/2024.I have coverage through State Farm but communicating with them has proven difficult. I have received conflicting information on many occasions After following up two weeks post-incident I was informed nothing had been done Subsequent follow-up yielded comparable results and return call deadlines were routinely missed. Around 12/28 I was contacted and given insurance details for the other vehicle involved, however Allstate confirmed there was no record of ... read more

John H 

on BBB

7 months ago

Tried to obtain policies and the agent submitted the account number and routing number from our local bank. State Farm alleged that the account number submitted was invalid ( never submitted to the bank so who knows ). Paid Homeowners on line with a credit card but was unable to do so for the automotive. Sent them checks for the automotive from the local bank and they never bothered to present them. The agent was unable to get State Farm to do anything and the off-shore support only suggested sending more checks! We canceled... read more

Peter K 

on BBB

7 months ago

I was on the phone with State Farm customer service on Wednesday October 15th @ approximately 9:00 AM. I was discussing my claim with customer service. I believe her name was Taneeka (I apologize if I butchered the spelling). She had been quite rude and unhelpful through the beginning of the call. I told her I needed her to do two things. Call the dealership repairing my car and to do something with the supplemental part document; as I really can't remember now. This customer service representative barked at me that she woul... read more

Beau D 

on BBB

7 months ago

Don’t waist your time with State Farm. They want to replace half of my roof from a hail storm, like only half the storm cloud was over my house. Also the customer service has been terrible. Any time you want to speak with your adjuster they are under qualified and have difficulty speaking proper English. My agent has been great but there is not much they can do when you’re dealing with a corporate giant. Take your business elsewhere! 

Mark C 

on BBB

7 months ago

State Farm denied my claim. I hired National Claims Adjusters, and then they sent me a non-renewal notice. Incompetent field adjusters. Just horrible!