Lynda Housley - State Farm Insurance Agent

Ellyn J 

on BBB

8 months ago

I was hit by a someone with State Farm insurance. After I did all the work to turn in, because they don't send actual adjustors out, they didn't even wait to receive my okay on the payout. They issued a check, even after telling me they would do digital pay. After not receiving my payment I called and was told they had a system wide IT issue and might be fixed in a week. What kind of business takes a week to fix IT issue when they are a multi million dollar company. Now I know why the majority of the people I know that had S... read more

Jo M 

on BBB

8 months ago

Canceled insurance and they stole payment after canelization of insurance. 

Ana M 

on BBB

8 months ago

At the local office here in El Paso Tx, (Terry Chaumont) I was offered a good quote for my cars and home. A week latter I received a bill of almost 300 dlls. on the mail. When I called the Chaumont office they didn't know why State Farm was charging me that amount. I had to wait for almost a week for them to call me back. The reason Chaumont gave me it was becuase the office was using a dated program and that they never received an update from the main office. And thats why State Farm didn't accept the original quote Chaumon... read more

Tonja F 

on BBB

8 months ago

I pay $150 a month for full coverage even though I have no accidents no DUIs ever. I had my first car accident last November and State Farm has been a total joke. I did not get sufficient help throughout my claim. They did not pay me nearly enough for my lost wages giving me only $400 even though I have been out of work for five weeks now they are dragging their feet on a payout for my vehicle after giving me a lowball offer. I’ve emailed and went online and spent hours on hold. I’ve gone the last two weeks without being abl... read more

Darron K 

on BBB

8 months ago

Poor performance regarding my auto claim. Their approved vendor has failed to meet 5 different completion dates. Left without a vehicle or rental 

Kha N 

on BBB

8 months ago

This is the worse insurance I have ever to deal with. They send me a letter said that they’re not going to renew my policy due to number of claim. Which is this year within my house we have 2 claims. Fist one they pay out around $1500. Seconds time I claim for the windshield. And I was like ya want to cancel me for those claims. Okay, so I go with new come and request to cancel my policy, almost 2 weeks go by they still haven’t finishing cancel my insurance , apparently the underwriting haven’t look into it that, will take t... read more

Anchalee N 

on BBB

8 months ago

Very disappointing claims experience with State Farm. Incorrect information was entered on the Power of Attorney (including date and year of the accident, which caused unnecessary delays. I was told this was entered “by accident,” which is unacceptable. State Farm also claims the POA was mailed, but we never received it. Multiple calls and emails have gone unanswered, further delaying the claim. This has been the worst claims experience I’ve had, and the lack of accuracy and communication is extremely frustrating. 

Angie B 

on BBB

8 months ago

ZERO stars for this company. Worst experience ever. My home was struck by a storm. All power shit off for a week due to damages. Went through 2 winter with no heat. The storm dried out my furnace and AC unit and to this day I still have electrical issues due to the lightning that went through my home. State Farm refuses to cover the electrical issues. They only covered the replacement of the furnace and AC unit and a few outlets that blew out. I still have electrical surges and extra work that was done I am fighting for. Nev... read more

steven A 

on BBB

8 months ago

I was hit by a State Farm customer when he came over into my lane, and he actually kept hitting my car and I could see he had dementias to a point because he was not fully aware of what was happening. I have dealt with Autism and dementias for year, so I know how to recognize this. The police officer even told the driver he was at fault. I had my insurance g contact State Farm, and their response was that the driver said I hit HIM on purpose, so they refused to pay!!! I ended up having to sue those pricks which took several ... read more