Lynda Housley - State Farm Insurance Agent

Debbie L 

on BBB

5 months ago

A man backed onto the street, hit my car and left insurance info with the police, after he got a ticket. It took state farm 2 weeks to figure out who was at fault. Then they refused to pay me electronically and said they sent a check. They sent a letter that said the money went to my repair shop. I never gave them the name of a repair shop. I had to file a claim on my insurance because the state farm claims depart of ohio is scandalous. 

Deborah C 

on BBB

5 months ago

Agent Ben Weeks is very unprofessional via email, I asked him to stop emailing me out of annoyance and he continue to poke at me until I called 

Linda R 

on BBB

5 months ago

We've been a customer of State Farm for 40 years. Their underwriters want me to get rid of my dog since she was involved in an incident. Since getting rid of my nearly 10 year dog is not an option, they are canceling my policy. BUT since they can't get in touch with the person my dog bit, we cannot get another policy through another company. We've been told for weeks, give it another week. My policy will expire in October and I will be left without insurance. Agent was initially helpful, but will not return any calls, that w... read more

Joseph H 

on BBB

5 months ago

First I feel that this young woman is practicing discrimination against her black American customers who she insured Second I feel that she is profiting a great deal from this discrimination Third she lied to me about my reason for my increased in my policy”s My car are a year older, my wife and I are a year older and so is our son and our possessions. She has yet to explain to me how a 61 year old male a 58 year old female and a 25 year old male is paying 587.00 on a six month policy for 2016 Nissan Altima that is completel... read more

Maureen R 

on BBB

5 months ago

I am helping my elderly Mother with her claim. She had some water damage from a water line on the back of her refrigerator. They denied coverage! I called this office to speak to Doug Taylor but of course he is never available. A women told me she was an agent and could help me. I did not get her name. My mistake. As I was talking to her about this claim I guess she got frustrated with me and hung up the phone on me. I could not believe this is how they handle customers. I was shocked that she would hang up on me. This insur... read more

Dan S 

on BBB

5 months ago

I had acquired some damage from hitting a pothole and lost my wheel a few seconds after that. My fender was damaged and my wheel hub had to be replaced. It’s been almost a month and they still have not acknowledged the damage to the wheel hub. The communication is terrible. I have sent numerous emails, calls and still nothing. They did however pay partially for the fender. Quote was $2k. They cut a check for 1200 minus the $500 deductible. Still short. But better than nothing. I was under the impression insurance companies l... read more

Charlsie R 

on BBB

5 months ago

State Farm is by far the WORST insurance company I have ever dealt with. They don’t cover car seats in a wreck like most insurance companies do. Just FYI incase you missed that because your last insurance company did. However, THEY offered us $6,200 (give or take, it was less then that but more than $6,000) over the phone to buy my car back. We countered with them for $4,100 for 20%. Adjuster said that she would take the offer to get approved by management. Management calls back yesterday and offers our by back as OVER $7,90... read more

Jamie C 

on BBB

5 months ago

I am extremely frustrated with the lack of communication from Briam T********* supervisor. She refuses to take my calls, return my messages, or respond to my emails, allowing her team to operate without accountability. State Farm is absolutely unacceptable! They lie, manipulate, and twist the facts to evade paying for a rental car. I've had multiple agents hang up on me, and none have the decency to connect me with a supervisor, as they won’t take calls. I will make it my mission to share my terrible experience with everyone... read more

Gregg F 

on BBB

5 months ago

This company is supposed to be one of the best but my experience is the worsts Keep going up and no claims, accidents or anything I give them a BIG FAT 0