Lynda Housley - State Farm Insurance Agent

Angela S 

on BBB

5 months ago

State Farm gave us ZERO notification they were dropping our home owners insurance, after being customers for almost a decade. We could lose EVERYTHING. We have 2 little kids. We can’t get other insurances to accept us because we had two water damage claims in 5 years, and now a lapse in insurance because of not being notified. They never warned us that a 2nd claim could potentially cause underwriting to drop our insurance. I will NEVER use them again and will tell EVERYONE about my experience. When I told SF we were dropping... read more

Kevin P 

on BBB

5 months ago

I had my atv stolen, it was insured. Turns out to be a total loss after it was recovered. Their first offer was $1400, I quickly denied that, the second was $6k I turned that down also, the latest offer was $8500 turned it down also. When I switched to SF a year and a half ago the local agent said it was valued at 16k, so that's what my premiums were based on. Now they don't want to pay up, but of course I didn't get that in writing. Who would've thought that they couldn't trust SF? So the only 2 atv's comparable to mine are... read more

Mary C 

on BBB

5 months ago

ZERO STARS ZERO!!!!!They get no stars.. I was given a price. Ok no biggie, but the price that I was given to begin with was $93 one year later it's $193 from 11-18 2025. I get a bill prepare November 27th home insurance $278.20 then the idiots started on homeowners policy started it but did not cancel my renters policy till over a week later, but I don't get a credit I should be getting a credit! State Farm has become the worst damn company to deal with at all now they're probably going to read this and cancel me State Farm ... read more

kathleen H 

on BBB

5 months ago

I have had State Farm insurance for many years, and Matt Vierk since around 2015. He is the WORST agent I have ever had. He NEVER, EVER, EVER returns phone calls, but he does contact you online if your check is not received on the day it is due. He is paid to talk to customers, and handle your claims. I am tired of having to figure out who to contact if I have a question or claim. Matt's 'total lack of assistance is deplorable. My time is valuable, and he will not get another cent from me, I have asked for another agent. 

Rim Z 

on BBB

5 months ago

I recently got in a crash after the first snow of the year (on the night before Thanksgiving). I heard nothing from my insurance for a week and a half. So, I called to find out what was happening with my car. The agent said it was assigned to be reviewed for total loss and asked me to hold while she talked to the shop. She then came back and said it is a total loss. By the way, this is a 2022 car bought brand new and had 30k miles on it at the time of the accident. I was distraught. I asked her why it was totaled. She said i... read more

Heather R 

on BBB

5 months ago

If one of their clients is at fault in an accident with you good luck getting your claim handled. I've called about several times and each time they say they are going to send a final letter to their MIA client but then they don't do it. I made a statement and submitted a police report that they seem unaware exists each time I call. 

Ilkhomzhon A 

on BBB

5 months ago

One of the worst company to deal with insurance claims it is been 8 months still not closed 

Terri F 

on BBB

5 months ago

I had a claim on 10/31/25. As of today still no payment on claim I have been a customer for 37 years thinking this was a bad choice State Farm is not what they were not happy !!! Looking into other insurance 

Lucy M 

on BBB

5 months ago

I give them 0 stars i canceled my insurance for my old car since Oct 2025 and they still have not removed the old car and they want me to pay for both cars the car i took out in Oct and the new one and they are threatening me they gonna cancel my policy if I dont