Lynda Housley - State Farm Insurance Agent

Dexter P 

on BBB

5 months ago

I got a letter from State Farm insurance co that they are canceling my homeowners ins because of tree limbs above my roof. These limbs are not dead limbs, they are alive and well.This is eastTexas probably 80% of of homes have limbs over them. I don’t have 1000.00 dollars to have them trimmed and don’t want cuts open to oak wilt and have my tree die. 15 teen years same house same trees now they want them cut. 

Di Linh R 

on BBB

5 months ago

I have serious concerns about how my auto claim has been handled following an accident in which I was rear-ended by an insured of State Farm. The circumstances raise issues related to claim handling practices, transparency, and the use of my personal information. The damage to my vehicle is minor and limited to the rear bumper. Despite this, I was informed that my vehicle might be declared a total loss. I clearly stated that I do not consent to such a determination without a proper evaluation and was assured the claim would ... read more

Ashley J 

on BBB

5 months ago

I am extremely dissatisfied with how my claim was handled. I reported damage to my roof, siding, and a cracked window, but the company failed to properly assess and compensate for these damages. The adjusters sent to my property provided an inaccurate evaluation, stating that I only had partial roof damage, which does not reflect the actual condition of my home. Despite the extent of the damage, I was issued a payment of only $15, which is not reasonable or sufficient for the repairs needed. I believe my claim was not handle... read more

Samantha P 

on BBB

5 months ago

The worst insurance company to deal with. Their claims handler Ryan *****harassed me and threatened me on the phone. They do not answer calls and when you need an adjuster, roadside, or supplement it takes over one hour just to get to an agent. They also lie and scam you. 

Jose R 

on BBB

5 months ago

I've been a customer of State Farm for about 5 years. I've had my Home and Cars insured through them since. Everything was fine until a storm came through the area August 2025, in which my home and most homes in the neighborhood had significant damage to the roof and siding. They gave us a hard time covering all the damage, but in the end, I had to accept what they were offering. On April 14th, 2026, I found out through my Mortgage company that State Farm had dropped my home insurance, meaning, they never notified me directl... read more

Brooke M 

on BBB

5 months ago

This is by far the WORST agency I’ve ever dealt with. Their office is continuously dropping the ball and blaming me and refusing to refund me or fix the issue. 

Jeannie H 

on BBB

5 months ago

I was involved in an accident (I got hit broadside by a truck). My care was beyond totaled. It happened five months ago and I may get my $14,800 tomorrow, but it has been hell dealing with customer service. I’ve been lied to, and yelled at, and they’ve acted like I’m too dumb to understand. We’ve been with them for 50 plus years and this is our first accident/claim. Nothing happened until I got angry and upset. They clearly didn’t want to pay me. It really upsets me that I had to get nasty with the agent to get somebody to a... read more

Ta B 

on BBB

5 months ago

I sent this to Statefarm. No response. Dear State Farm, This correspondence addresses serious concerns regarding Claim ***********. I am writing to report profound dissatisfaction with the protracted processing and subsequent underpayment of this claim. The distributed amount is over $2,500 less than the necessary repair costs, causing undue financial strain. This deficiency, coupled with the considerable delays, has directly resulted in a $2,300 loss of rental income for my property, as a tenant could not occupy the premise... read more

Olanrewaju O 

on BBB

5 months ago

Dear Statefarm Claims Department, I am writing to formally express my deep dissatisfaction with the handling of a claim I filed with State Farm approximately 2-3 months ago for my damaged roof and garage door My experience with the assigned claims adjuster, Matthew *****, has been extremely frustrating and disappointing. Since filing this claim, I have made more than thirty attempts to contact Mr. *****in order to obtain updates and discuss the status of my claim. Unfortunately, he has never once returned my calls or made an... read more