Lynda Housley - State Farm Insurance Agent

Allyson B 

on BBB

a month ago

Absolute worst insurance company I have ever had to deal with, do yourself a favor and hire a lawyer off the bat if you’re hit by one of their customers. 

Sarah O 

on BBB

a month ago

Too bad i can not give zero stars. Long-time State Farm homeowners policyholder in Elfrida, AZ. Discovered significant water damage behind the walls from a hidden slow leak. Filed a claim, but it was denied due to ‘neglect’ and gradual seepage over time. The leak was concealed and not detectable through normal use—no prior signs or warnings existed. This denial has left me with thousands in repair costs after 50 years of on-time payments and no prior claims. Disappointing lack of flexibility for hidden damage issues. Proceed... read more

Teresa B 

on BBB

a month ago

Hung up on me as I was needing to make a claim and asked to speak to a person when the agent said he wanted me to do it all via text and app… they even refused to talk to my insurance company to take care of my vehicle their driver crash into because they insure 89 year old drivers! 

Keagan S 

on BBB

a month ago

waited from November to January for a decision on my claim, only to receive a denial. Throughout this process, the at-fault/insured party on the company’s side never filed a claim, yet I was still instructed to pursue the matter and continued doing so with little to no guidance. I experienced repeated lack of communication: no meaningful updates, no returned calls, and no clear explanation until the claim was denied. This is unacceptable customer service and has caused unnecessary delays and stress. My vehicle remains damage... read more

Ellyn J 

on BBB

a month ago

I was hit by a someone with State Farm insurance. After I did all the work to turn in, because they don't send actual adjustors out, they didn't even wait to receive my okay on the payout. They issued a check, even after telling me they would do digital pay. After not receiving my payment I called and was told they had a system wide IT issue and might be fixed in a week. What kind of business takes a week to fix IT issue when they are a multi million dollar company. Now I know why the majority of the people I know that had S... read more

Jo M 

on BBB

2 months ago

Canceled insurance and they stole payment after canelization of insurance. 

Ana M 

on BBB

2 months ago

At the local office here in El Paso Tx, (Terry Chaumont) I was offered a good quote for my cars and home. A week latter I received a bill of almost 300 dlls. on the mail. When I called the Chaumont office they didn't know why State Farm was charging me that amount. I had to wait for almost a week for them to call me back. The reason Chaumont gave me it was becuase the office was using a dated program and that they never received an update from the main office. And thats why State Farm didn't accept the original quote Chaumon... read more

Tonja F 

on BBB

2 months ago

I pay $150 a month for full coverage even though I have no accidents no DUIs ever. I had my first car accident last November and State Farm has been a total joke. I did not get sufficient help throughout my claim. They did not pay me nearly enough for my lost wages giving me only $400 even though I have been out of work for five weeks now they are dragging their feet on a payout for my vehicle after giving me a lowball offer. I’ve emailed and went online and spent hours on hold. I’ve gone the last two weeks without being abl... read more

Darron K 

on BBB

2 months ago

Poor performance regarding my auto claim. Their approved vendor has failed to meet 5 different completion dates. Left without a vehicle or rental