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Ray's Collision Services
- Auto Repair
- St. Augustine, FL
About this business
Location details
2069 Wildwood Dr., St. Augustine, FL, 32086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Was told my car could be repaired but it was not and I had to send it to another place 0.5 Star : Customer Service
0.5 Star : Likely to Recommend See previous comments. 0.5 Star : Repair Quality Went to pick up truck, called them when I was going to pick up my truck, I get there and the truck wasn't ready due to a fender flare they broke. Had to get the truck the next day. Normally not a problem but the shop was 50 minutes away and I wasted a trip. The one touch window operation function wasn't working, called Victor and walked thru reprograming the switches. Noticed the Driver front speaker wasn't functioning, took door panel apart to i... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality The repair looks ok but I would never want to deal with these people again. 0.5 Star : Customer Service I would rate it zero if that were an option. 2.5 Star : Returned Clean
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality Not pleased with the work 4.5 Star : Customer Service 2.5 Star : Returned Clean
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality We had a very long delay which we ended up having to locate the part and provide ourselves. I felt like Rays did try to make it right by refunding this, however, due to sitting so long and no one turning on the engine the Def system got blocked and now we are in the shop again. We were pretty vocal about the delay, I was disappointed that the vehicle wasn’t taken care of while in your care. 2.5 Star : Customer Service 3.5 Star : Returned Clean
0 Star : My Experience Probably the most dissatisfying experience I’ve ever had at a body shop. The accident happened Dec. 14. I delivered it Feb. 28. I got it today. Nothing but false expectations, lousy predictions and delays. Never again. Which is what I’m telling others. 0.5 Star : Likely to Recommend 1 Star : Repair Quality Ray’s couldn’t take my car in for better than two months. They had it from Feb. 28 to early June. June. Each time something was worked on, something new was discovered. Which meant more delays and mo... read more
0 Star : My Experience Probably the most dissatisfying experience I’ve ever had at a body shop. The accident happened Dec. 14. I delivered it Feb. 28. I got it today. Nothing but false expectations, lousy predictions and delays. Never again. Which is what I’m telling others.
0.5 Star : Likely to Recommend My car was already done but they didn't release it because they wanted for my insurance company check. They sent the adjustment very last minute that's why my insurance company sent them the check late (it takes from 5 to 7 business days). When they already received the check they didn't call you pick up your car. But I had to call them to ask what is going on? Then they released my car. 3 Star : Repair Quality 0.5 Star : Customer Service You don't know when your car going to be done. They neve... read more
1 Star : Likely to Recommend 1 Star : Repair Quality Wasn’t completely finished. Very disappointed 1 Star : Customer Service
Frequently asked questions about Ray's Collision Services
How is Ray's Collision Services rated?
Ray's Collision Services has a 4.8 star rating with 2,598 reviews.
When is Ray's Collision Services open?
Ray's Collision Services is closed now. It will open at 8:00 a.m.