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Ray's Collision Services
- Auto Repair
- St. Augustine, FL
About this business
Location details
2069 Wildwood Dr., St. Augustine, FL, 32086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : My Experience Nice work and very professional outfit.
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality The work done was very satisfactory, however, it took way too long to complete. 2.5 Star : Customer Service 4.5 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality An aftermarket fender was installed and it doesn’t fit tight causing gaps in the seem for the bumper cover. The bumper cover was not painted as indicated on the invoice. The right headlight is not sealed properly and now gets moisture buildup inside the light. I am not pleased with the quality of work. Very disappointing! 0.5 Star : Customer Service 3.5 Star : Returned Clean
1 Star : Likely to Recommend 2 Star : Repair Quality My check engine light trac off light and tire pressure lights are all on and a chip in my windshield has turned into a large crack. I brought all this up the day I picked up my vehicle with somebody and it's been a week now and they haven't gotten back to me. also, it has happened maybe three times in the week I've had my car back, at around 80 to 85 my car would shake really tight and violently for 1 to 5 seconds and then stop. 3.5 Star : Customer Service 5 Star : Returne... read more
0 Star : My Experience Took almost 3 months to do moderate repairs, all dashboard light lit up on the way home from damaged sensor that was not attended to. Back at the shop now for week 12.
0 Star : My Experience took years off my life 1.5 Star : Likely to Recommend 1.5 Star : Repair Quality 2 Star : Customer Service 1.5 Star : Returned Clean
0 Star : My Experience took years off my life
2 Star : Likely to Recommend 2.5 Star : Repair Quality I really have been struggling with the idea of providing any feedback but you guys keep pushing for one. My first I counter was very professional and I agreed to a quote without any push back. Though out the process I had to initiate contact for updates. Although the repairs took 2X the original quoted time frame, the workmanship was subpar. We can definitely noticed that corners were cut to complete the work. The truck was delivered with greasy fingerprins on door panes... read more
0.5 Star : Likely to Recommend Although there are several positive reviews online, my experience and this entire process was horrible. I feel the ball was dropped with Rays. There were 4-5 supplements submitted. I got the following excuses: 1. Technician was terminated and another picked up the case. He found more. 2. Insurance company delays with approving supplements 3. Ordered incorrect harness and the one that’s needed outside mechanic needs to work on it 4.another supplement approval 5. Another supplement approval 6. Ca... read more
Frequently asked questions about Ray's Collision Services
How is Ray's Collision Services rated?
Ray's Collision Services has a 4.8 star rating with 2,691 reviews.
When is Ray's Collision Services open?
Ray's Collision Services is open now. It will close at 5:00 p.m.