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Ray's Collision Services
- Auto Repair
- St. Augustine, FL
About this business
Location details
2069 Wildwood Dr., St. Augustine, FL, 32086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend 1 Star : Repair Quality Hard to get a hold of and repairs were by traveling mechanic WAY over priced. 1 Star : Customer Service 3 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 1 Star : Returned Clean
1 Star : Likely to Recommend 1.5 Star : Repair Quality First of all it was way overpriced to get a simple mirror fixed also they told me that it would be less than a week that they would have the mirror in and painted to go on my car and then I could just come up there and it will take him about 30 minutes and I can just sit there while they did it so after two weeks of not having anybody called me I decided to call them cuz I realize that they must have forgotten about me. I called them they put me on hold and then said oh ... read more
0 Star : My Experience The paneling spaces are inconsistent on the hood and the lack of communication was difficult
0 Star : My Experience Ted and John were only able to do what Progressive allowed them to do. They were both friendly and understanding. I am not dissatisfied with Ray’s Collision. However, I am totally dissatisfied with Progressive Insurance.
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Still waiting for pin stripe to properly complete job 2.5 Star : Customer Service 2.5 Star : Returned Clean
0 Star : My Experience Driver side window is not operating properly as Ted saw. I picked up the car late Friday and on Sat heard loud sounds when opening or closing window. Technician said it is either a bad motor or binding in the door channel. Ted told me that Progressive said they would not pay and Ray’s would not warrantee either it’s labor or parts. This lacks all INGRITY and for a Christian organization this is unacceptable.
0.5 Star : Likely to Recommend 3 Star : Repair Quality The work on my truck appeared to be done well however the time it took and the service would be rated much lower 1 Star : Customer Service The customer service was basically non existent. My calls were not returned and my truck was there for two months way longer then it should have been 4 Star : Returned Clean
Frequently asked questions about Ray's Collision Services
How is Ray's Collision Services rated?
Ray's Collision Services has a 4.8 star rating with 2,482 reviews.
When is Ray's Collision Services open?
Ray's Collision Services is closed now. It will open at 8:00 a.m.