Lynda Housley - State Farm Insurance Agent

Larry J 

on BBB

3 years ago

Very disappointed. We had a hail storm roll through our neighborhood and damaged more than half the neighborhood roofs. Homeowners that have State Farm in our neighborhood are having to pay out of pocket or receiving little too no money to do a complete repair to their roof . Thanks State Farm for taking our money since 1996 and for not being there when we really needed you most. 

Robert C 

on BBB

3 years ago

State Farm state as they will review your accident claim in 3-5 days it has been almost 2 months due to alleged lost paperwork etc. Now they’re saying they need to send an adjuster out to the body shop and it’ll be at least another week. Each time if I didn’t call it would still be sitting there with no follow up even after escalating to a supervisor. Local agent stars he has nothing to do with claims. The body shop says it will take up to two months to repair once they get paid by State Farm. I have requested to be compensa... read more

Silmary G 

on BBB

3 years ago

I was rear ended by a State Farm policy holder on March 3, 2023. State Farm took full liability for the accident. I was told to take my car to ****** Auto and Glass for the repairs. I dropped the car of and was told the repairs would take 3 weeks, they called 3 days later that the car was done. When I picked up my car they painted the bumper a different color and never repaired the other damages. My trunk doesn't close and they broke parts taking my car apart that they put back together with black tape. I called SF and was t... read more

Husham A 

on BBB

3 years ago

Not honest people! I don’t trust them or recommend them to anyone because they’re liars 

Stephanie F 

on BBB

3 years ago

I have been with State Farm for around 20 years. I previously have had a good experience, but I don't know what happened with them recently. If I could give zero stars, I would. I hit a deer 2 weeks ago. Since then, State Farm cancelled salvage because they "couldn't locate the vehicle" despite me AND the tow company confirming the car's location at least 3 times. Do you think they called and asked me again- where is the car? Nope. At the 2 week mark, no one has reached out since they initially called me the day after the ac... read more

Joel C 

on BBB

3 years ago

If you are looking for an insurance company that will help you with claims if something happens, stay away from State Farm. We had a sudden and accidental hot water pex pipe to burst inside our walk-in closet wall. State Farm would not pay for the repair to stop the leak. Also, State Farm would not pay for rerouting of the plumbing lines to keep a leak from happening again. All sheet rock work torn out to do a reroute of plumbing lines was not covered either under your replacement costs. We feel that State Farm should have c... read more

Cynthia B 

on BBB

3 years ago

We are dealing with a case of vandalism and need to get our business opened as soon as possible, but our claims handler, Ashly has not responded to any of our communication. 

Victor L 

on BBB

3 years ago

I had a horrible experience with state farm insurance. One accident where we were not even at fault and after making the claim they never got back to me. I have had full coverage for several years, yet, state farm failed to process my claim. After a full year of calling state farm only to hear the same story (a recording saying that my claim was being processed) I contacted my state farm agent. She helped to get in touch with the corporate. Unfortunately, the person I spoke with (Alice) told me that my policy number was not ... read more

Tom R 

on BBB

3 years ago

State Farm {Auto} does NOT even deserve one star! I have never ever known an insurance company as VILE, down and dirty, and UNPROFESSIONAL as State Farm! The people they hire make the dregs of society look good! They are liars & cheats! Even if one is "in the right" they will LIE & make false reports, and if it is their client decide in the favor of their client, even if their client caused the accident and was in the wrong!.........If you ever have someone answer the phone named "Marta" hang up!