Lynda Housley - State Farm Insurance Agent

Sheryl I 

on BBB

3 years ago

Zero is my rating. My car was hit by a State Farm insured and they’ve been going back and forth with my body shop now for 3 months. First they say they will do repairs and send the shop an email to confirm and the next day they change their minds. This has been happening now for a couple of months and no one is accountable. A bunch of incompetent people with no leadership to make final decisions. It has been a nightmare and I’ve had it. 

Rick R 

on BBB

3 years ago

State Farm has been slow to respond to my homeowners insurance claim. The loss happened on 5-29-2023. I have received payment for mitigation and they have sent an payment for the repairs however they approved about 60% of the repair bill. So our house has been sitting with 2 rooms unusable. Some of the issue is my understanding of what they will or will not cover. My biggest issue is they're so slow to respond and when they did respond, it didn't answer the questions completely. I had to ask for clarification and I did get a... read more

Todd L 

on BBB

3 years ago

This is by far the worse insurance company around , they want u to pay all the high insurance coverage on your cars but when time to handle a claim they want to pay half of what your car is worth , getting a lawyer today and will fight this to the end, and will be definitely changing insurance on both houses, my boat and all my cars 

Amado J 

on BBB

3 years ago

Es buena para cobrar pero si tiene un accidente te eliminan la póliza de seguro, y no importa si fue su culpa o no. Me acaban de eliminar mi póliza de seguro de carro por un accidente 

Kynlee C 

on BBB

3 years ago

The absolute worst company ever do not waste your time or money with them. I have been in 2 accidents and was left to pay out of pocket for both. The first one I was side swiped and had to pay $3,000 when I wasn’t at fault. My most recent one I was cut off which caused me to do a 360 and hit the concrete median which totaled my car. The other car drove off and didn’t stop so I now have to pay for a new car. At first they said they won’t pay for it and then today called and said they are then a few hours later they called aga... read more

Kim V 

on BBB

3 years ago

I have been a loyal member of State Farm since 1999z I am a safe driver and have never filed a claim until May of this year (2023) I was hit by another driver who fled the scene and I caught up with him. The pictures and video corroborated my story and I even have on video the other driver admitting fault. However since he also had State Farm they claimed unless I had video showing the accident they would call it no fault because this benefits this. They were also slow to approve further claims by the repair shop so I ended ... read more

Samantha H 

on BBB

3 years ago

Kerry M******* will not even respond to my phone call. I had a wreck and they will provide me with a rental car. Now they are stating that I did not have it in my policy and that is not correct. Jasmine has admitted over the phone she put it in there but now she is telling the underwriter that she did not. It has been since Friday 8/4! Worst customer service ever !! I have contacted my lawyer and we are moving forward. 

STANLEY R 

on BBB

3 years ago

I switched to State Farm for motorcycle insurance on May 16,2023. I have outstanding credit, and an outstanding driving record. I was asked several questions when I called state farm, my personal information, driving record, asked if I had any other vehicles with state farm, I said no that my vehicles were insured through ****, and I was not going to change that because I have been with them since 1988. State Farm said that would not be a problem, after getting a quote for the motorcycle, I decided to go with them and paid w... read more

Christina E 

on BBB

3 years ago

Horrible customer service. Been a loyal customer for years... my hours had been cut from work due to I work in a pharmacy and around summer hours people dont get sick. Was told I had 3 partial payments that I exceeded. I tried to keep up wanted to make a partial payment of $280 on August 2nd and August 16th make the other half payment. I had to make 90 percent of my bill of what I was told. Had to put in a request to the 800 number on August 4th. Checked back the status on August 7th and was told they couldn't find my ticket... read more