Lynda Housley - State Farm Insurance Agent

Gracie M 

on BBB

2 years ago

If you want something done, don’t go to State Farm. Worst insurance company out there. 

Doug R 

on BBB

2 years ago

Dodged a bullet here. Atrocious customer service before I even signed up for service. I attempted to get a quote online and their online quote system gets stuck and won't let me add my vehicle. I contacted the customer service number and after having my time wasted on voice cues I finally got a selection for "technical support with the website". When I selected this a woman answered the phone and told me that she is not technical support and the only thing she can do is put me through to a local agent. When I told her I want... read more

Ryan B 

on BBB

2 years ago

State Farm is ABSOLUTELY the worst with dealing with a claim and overall customer service. I was in an accident on 09/19/2022. At the time, I was using the other party's insurance to work on the claim. The vehicle repairs started on Feb. 13. After the vehicle was unassembled, there was considerable damage to the frame and the car was deemed a total loss. Unfortunately, that party's insurance only covered part of the settlement. I was told that I could file this accident under my policy. This is where my nightmare begins. Thi... read more

Tony W. 

on BBB

2 years ago

I've been with State Farm for approximately 6 months. I had a claim in February that they Denied because the vehicle was previously fixed. By ******* *********with a windshield. The windshield continued to leak and messed up some interior items state farms. Told me they would replace it. I ended up buying a replacement just To find out they denied my claim because it was previously fixed by *******. I was advised that I would need to go back to ******* for reimbursement after they had take my car stereo to 2 different repair... read more

Jason W 

on BBB

2 years ago

State Farm is not honest at all. Even when they admit they did something wrong, they still won't make the situation right. First off, I am not one to review companies like this but due to the current situation, I feel compelled. My daughter (20) yrs old was driving in her lane going down a straight road that has 2 lanes in each direction. The left lane was stopped due to a red light a couple hundred yards ahead. Someone in the left lane waved another person through the stopped cars not checking to see if the right lane was m... read more

Larissa J 

on BBB

2 years ago

Today I was contacted by a state employees rep by the name of Alvin S****** about a claim from 2020 from which he stated his company made a double payment. The rep was completely unprofessional and began threatening to send me to collections over a bill that has already been and wasn’t in fact a double payment. I advised him that I have proof of documentation/payment showing it wasn’t a double payment. The irate representative then stated what’s in his system is accurate and that he’s sending it to collections. Furthermore, ... read more

Chris F 

on BBB

2 years ago

Avoid at all costs. They are denying hail damage due to it being the wrong color even though I have documentation of no previous damage, photos of the large hail, and security camera footage of it. 

Anthony P 

on BBB

2 years ago

State Farm in my words is completely horrible company all together, I hit a coyote in my brand 2023 car with less than 200 miles on it, the date I hit the coyote was 04/05/2023. it is now 04/27/2023 and State Farm isn't cooporating with the body shop because the body shop that has my car isn't on their list of contracted collision bodyshops and that reasoning is because those shops use, used and refurbished car parts. State Farm isn't wanting to pay for my car to get fixed in full they are just wanting to pay for 2/3 of the ... read more

David H 

on BBB

2 years ago

Way to high of rates I have a spotless record they wanted $300 just to insure my motorcycle