Lynda Housley - State Farm Insurance Agent

Matt M. 

on BBB

3 years ago

Have had 3 roofing companies inspect our roof for hail damage. They all have found it obvious hits on shingles, soffit, gutters, chimney topper, etc. on both the house and our shed. The shed had shingles off as well. We have had 2 State Farm adjustors out to look at the damage, and both had questionable takes on the roof (How can obvious hail damage be classified as normal wear and tear?). State Farm has denied the claims of many in this area of Wisconsin from this hail storm whereas other insurers have been making good on t... read more

Amanda M 

on BBB

3 years ago

I was rear ended and it has been a nightmare to get repairs to my vehicle. No one knows what’s going on, I called repeatedly and they had my email address wrong, never received important documents, absolutely the worst experience I’ve ever had. I do not recommend them. If you are ever hit by someone with State Farm insurance, just get a lawyer involved. 

Robert M 

on BBB

3 years ago

With out a doubt the worst insurance company in the business. 30 years of payments 3 minor claims and nothing from them. Not worth even having insurance if this is your insurance company. Spend your money anywhere else. 

Randy F 

on BBB

3 years ago

Randy State Farm is an unethical and greedy organization. I voluntarily left a note on a car I tripped and fell into, the client claimed damages to parts of car I did not contact, they allowed inflated claims, and threatened illegal action. Do not ever do business with this company, they are totally after the money and will allow agents, within and outside company to do things illegally to try and collect a buck. 

DiAveion M 

on BBB

3 years ago

State Farm deserves a 0 if I could give it. Specifically the ******* ** branch on **** ******s. My boyfriend and I have been going back and forth with them and corporate for TWO WHOLE WEEKS to get our bill corrected. In the end, we were still told we had to pay the incorrect amount because it had already been billed. Their UNMANAGED agents are simply messing up folks policies and not making any effort to fix it. We received incredibly poor customer service. When we visited the branch, we couldn’t go inside. We simply wanted ... read more

nancy w 

on BBB

3 years ago

We have been paying premiums to State Farm for over 47 years. This year State Farm cancelled our home owners insurance. The cancellation letter stated we had too many claims. We had two paid claims totaling $13,000 in 47 years. We were working with a roofing company/State Farm on replacing our roof. Many homes in our subdivision were in the process of getting new roofs due to a storm that had taken place in 2020. We filed our claim in the 1 year window. And we were told we did not file in a timely manner. When they determine... read more

Wendy A 

on BBB

3 years ago

State farm stole money from me and canceled our policies and didn't notify us about it. They were only allowing 18 cents for insulation, 25 cents an hour for a carpenter. They are the worst company I've ever dealt with. I would advise to run a car away from them as possible! 

Bibi S 

on BBB

3 years ago

I am 29 weeks pregnant and my car stopped working at 9pm. I was stranded on the road for 5 hours waiting for a tow. No AC And I couldn’t leave my car because I wasn’t able to lock the car. I called multiple times and the chat is UNRELIABLE. the agent would close the chat or not even respond back to me. I had to call so many times in that 5 hours and kept getting “you will get a text soon”. It’s 1:30am and still waiting for a tow. 

Cheryl R 

on BBB

3 years ago

Parents have been with state farm for 62 years had to make claims 2020 2021 twice in 2022 because sewer and water backup first time ever using the insurance for having it for 62 years put more money in it that they ever got out of it and canceled them because they used their insurance that they paid for. Insurances are nothing but a big money maker. They love you as long you dont have to make claims and they don't have to put money out. So sad you been with a company go 62 years and when you finally need they to pay up they ... read more