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Vogel's Collision
- Auto Repair
- Rochester, NY
About this business
Location details
100 Winton Rd N, Rochester, NY, 14610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
2.5 Star : Likely to Recommend Primarily based on previous reputation 2.5 Star : Repair Quality Work looks great, but it took too long. You couldn’t “send it over for painting” while you were waiting for the used part to arrive? 1.5 Star : Customer Service Did not explain difficulties adequately or in a kindly manner
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 3 Star : Customer Service
2 Star : Likely to Recommend 2 Star : Repair Quality 2.5 Star : Customer Service
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality Customer communication is very good but vehicle repair works and appointment systems take too long 4 Star : Customer Service
2.5 Star : Likely to Recommend Isn't lower because the workmanship seems good so far. 5 Star : Repair Quality 1.5 Star : Customer Service They expressed their frustration with me about the insurance companies they were dealing with all day and then when I simply stated that I couldn't believe the amount of damage I barely bumped it, they told me, "that's what they all say. then when I talked to aother attendant when I went to pick it up they were very rude and told me, "the insurance company doesn't tell you when to get your... read more
2.5 Star : Likely to Recommend I'll let you know when I get my car back 3 Star : Repair Quality I don't have my car back so I can't do this now. It's premature 2.5 Star : Customer Service My car is not done yet
0.5 Star : Likely to Recommend 4 Star : Repair Quality 0.5 Star : Customer Service Had to call multiple times to get a date to pick up my car. Left messages that were not returned. Was given 3 different pick up dates, they kept delaying the pick up. I had to go in person to get a date to pick up my car, which was two weeks after the original date. 4 Star : Returned Clean
0.5 Star : Likely to Recommend 2 Star : Repair Quality 3.5 Star : Customer Service
Frequently asked questions about Vogel's Collision
How is Vogel's Collision rated?
Vogel's Collision has a 4.8 star rating with 1,333 reviews.
When is Vogel's Collision open?
Vogel's Collision is closed now. It will open at 7:30 a.m.