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Vogel's Collision
- Auto Repair
- Rochester, NY
About this business
Location details
100 Winton Rd N, Rochester, NY, 14610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0 Star : My Experience The customer service was excellent, however the bumper that was replaced had several scratches on it and we will be having it replaced. 0.5 Star : Likely to Recommend Wellington was an excellent customer service representative. Kept me informed of repair work, was very apologetic about delays and such, took care of difficulties that were occuring and provided oversight to the work being done to make sure it was done in excellence. However there difficulties with the rental car showing up on time which ... read more
0.5 Star : Likely to Recommend Due to the scratch that was not caught by Vogels and instead by myself I will have a tough time recommending the shop to a friend or family member. 3.5 Star : Repair Quality Unfortunately, the front bumper was replaced and when they pulled it out of the garage to deliver to me there was a large scratch on the new bumper. I was dissapointed this wasn't caught by the proper management and fixed before revealing to me. However, I must say after I pointed out the scratch they apologized and quickly... read more
0 Star : My Experience Lift gate not square in the opening for the door
0.5 Star : Likely to Recommend The sad thing is that use them for my BMW and they deserved a nine or 10 for that repair 1 Star : Repair Quality When my son went to pick up his truck he immediately noticed that the bed was still cockeyed that the bumpers did not fit and the support brackets had not been readjusted or were replaced that the paint had significantly more orange peel in the factory paint the deans in the step rails had not been addressed that they went ahead and did additional work that we had an authorized and h... read more
2.5 Star : Likely to Recommend Depends on what it is 3 Star : Repair Quality Car looks good but more issues arose since picking it up 4.5 Star : Customer Service 4.5 Star : Returned Clean
0.5 Star : Likely to Recommend Inside of car was a mess when I picked it up. 5 Star : Repair Quality 0.5 Star : Customer Service Brushed off regarding my inspection.
0 Star : My Experience
0 Star : My Experience I picked up my vehicle this morning. For some reason it wouldn't start they said it was because it had been sitting. Okay I can kind of see that but I also noticed trim hanging off a bit on the side which I questioned and was told it was like that before ? Which was odd because it wasn't but regardless based on the work that was done this looks to have been replaced so I am not sure why it's poking our near the windshield and pass side frt door. In addition to that there is a nice little set of indents... read more
Frequently asked questions about Vogel's Collision
How is Vogel's Collision rated?
Vogel's Collision has a 4.8 star rating with 1,260 reviews.
When is Vogel's Collision open?
Vogel's Collision is closed now. It will open at 7:30 a.m.