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Animal Clinic Northview
- Veterinarians
- North Ridgeville, OH
About this business
Location details
36400 Center Ridge Rd, North Ridgeville, OH, 44039, United States
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I just recently went to get my hamster checked out bc she was dying. They checked her out and turned out it was too late to save her so they told me it was better to put her down. We decided to do so but not only did the doctor rush us into deciding but he didn’t even give me a moment to say goodbye he just took her other thing is we didn’t even get to see her during it they took her away which I feel is unfair not being able to see her last moments I feel like they should do the procedure with us in the room like any other ... read more
I would never take my pet here again. I called for an appointment and out of nowhere was told I had an old balance due so wouldn't see my sick dog. I payed the bill and yet I get the RUDEST person answering my call last night. Never asked about my dog...symptoms he was having nothing on the other end of the line. I asked if she was going to say anything and she said "like what?"... When your pet is ill your looking for a kind voice at the other end. I dont know who you are but your unprofessional attitude worried me enough I... read more
Business response:
Hi Wendy, We’re sorry to hear that your recent interaction with our office left you feeling frustrated. We understand how stressful it can be when a pet isn’t feeling well, and our goal is always to provide supportive and respectful communication during those moments. While account policies may occasionally need to be addressed before scheduling care, we expect every interaction with our team to remain professional and helpful. Your comments regarding the phone interaction have been shared with our management team so they ... read more
DO NOT TRUST THIS HOSPITAL. My dog just lost all of her puppies and one was seriously deformed because of what they told me to do! I trusted this “specialty hospital” for artificial insemination and they recommend a drug for my pregnant dog that is only used in cats and for sure not puppies! When I tried HARD to question this after a rushed phone call telling me to come get the drug today (that’s a 1.5 hour drive one-way), no doctor would get back on the phone to clarify my concerns, no office manager that day was there to s... read more
This company is extremely unethical and greedy and I would never recommend taking my business here! Sadly my elderly mother had 2 of her credit cards taken by someone from her church. This individual (their client) subsequently used my mom’s credit cards at this clinic for a total of $5,606. They clearly don’t check identification at the point of sale. I physically went to the clinic with a police report in hand and provided them with the correct name of the person they should bill. I was told the manager was not there at th... read more
Business response:
Hi Maggie, We’re very sorry to hear about this situation that happened back in November and can absolutely understand how upsetting it must be for your family. Please know that we take all reports of fraud seriously. In instances involving third-party use of credit cards, we follow protocols that align with guidance from law enforcement and the card-issuing banks, which typically require the dispute to be handled through the bank’s fraud investigation process. We’re more than willing to cooperate fully with any official in... read more
Last Saturday they said my 12 year old pitbull needed a 6k$ surgery. To get her uterus out bc it’s swollen and full of puss. Found The Landings Animal Hospital and they estimated the surgery to be UNDER 2k$. Went to her appointment today, for him to suggest trying the antibiotics first to see if they can clean out the infection. GO TO THE LANDINGS ANIMAL HOSPITAL. We go back soon for a checkup to see if the antibiotics are doing their job and we’ll discuss further action. This place just wants your money !!!
Business response:
Hi Miranda, We’re sorry to hear you had a frustrating experience and understand how overwhelming it can be when facing a serious medical decision for a senior pet. Our recommendations are always based on the best medical information available at the time of the visit, taking into account the severity of the condition, the urgency of intervention, and your pet’s overall health. We never want any pet owner to feel pressured, and we welcome second opinions, especially when it helps you feel confident in your care plan. We hope... read more
I took my 10 year old dog here for an emergency visit after he had a seizure earlier this morning. Unfortunately, the care he received was disappointing. Despite TWO visits in one day, the vet never even performed a physical examination. On our second visit of the day due to my dogs declining condition, I waited over an hour to have anyone come into the exam room to do anything (only after calling front desk to ask how long it would be, did the vet tech come in). Vet tech took my dog to draw lab work and again waited an hou... read more
Business response:
Hi Jess, We are truly sorry to hear about the loss of your dog and understand how heartbreaking this must be. Navigating an emergency situation, especially with a beloved senior pet, is incredibly stressful, and we regret that your experience left you feeling unsupported. Our team strives to provide timely, compassionate, and thorough care to every patient, and your feedback has been shared with our leadership for internal review. If you're open to speaking further, we welcome the opportunity to discuss your visit and addre... read more
Our frenchie had puppies there last Saturday. We brought her home and within a couple of hours while her milk was coming in (back nipples) the staples popped. I brought her into the vet and they charged me 2500 for the surgery to fix this saying she was digging or licking. I have pictures and that was not the case. Then when my husband tried to bring her and her puppies back home post surgery we realized they didn’t give all of the puppies to us. They forgot a puppy unattended in their care and unaccounted for and sent us ho... read more
Business response:
Hi Mariah, Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience and understand how distressing this situation must have felt during such a critical time for your dog and her puppies. While we cannot discuss the specifics of any case publicly, we want to assure you that our team is reviewing your concerns internally. We always strive to communicate clearly, follow medical best practices, and provide compassionate care, and we take every piece of feedback seriously as part of t... read more
Frequently asked questions about Animal Clinic Northview
How is Animal Clinic Northview rated?
Animal Clinic Northview has a 4.6 star rating with 5,778 reviews.
When is Animal Clinic Northview open?
Animal Clinic Northview is open now. It is open 24/7.