Universal Heating and Cooling Company

Kristine C. 

on BBB

2 years ago

When it came time to replace our furnace and central air system we secured 3 different quotes. Above & beyond being the most reasonable quote, the representative from Universal who didn’t make us feel like we were being upsold. (Read between the lines, other companies were worried about making more money off of us) He asked what we were looking for , offered suggestions, and then a wonderful price. The work crew was efficient and respectful. Whenever I am asked , I will , with full confidence, recommend Universal Heating Com... read more

Chris G 

on BBB

2 years ago

Excellent customer service! Quality work from start to finish. Would recommend to anyone. Glad I found this company. I'm a customer for life! 

Susan A 

on BBB

2 years ago

I LOVE this family business! I have been working with Universal Heating for over 17 years now. Not only have they done work for me but I highly recommend them to my real estate clients! My clients love that they come out quickly and have very knowledgeable crew. We have never been "sold" anything! They offer information and education to make sure you get the right fit for YOU! Their prices are very fair....much cheaper than the folks who you see in TV ads! I am very happy with Universal Heating and give them 5 plus stars!!! 

Joseph C 

on BBB

2 years ago

I began using Universal when I purchased my 1st house in 2007. I had them yearly come to clean my A/C unit and furnace. Never had an issue with the company or their workers. One cleaning, Russ advised me that our furnace was probably on its way out. I started saving that spring and that winter, our furnace went on us. Universal installed a new, high efficiency furnace the next day and I had the payment in full because of the heads up I was given earlier that year. We have since moved and continue to use Universal every year ... read more

David T 

on BBB

2 years ago

Been a customer since 1999. Universal recently replaced my HVAC and water heater. I solicited 3 quotes and their estimate was the best of the three for the same brand (*****) and size HVAC system. Chadd answered my many questions and made good recommendations for the product, never trying to upsell. Installation was scheduled at my convenience and the installers did a great job and kept me informed of their progress and answered my questions. My experience with their annual routine preventive maintenance has also been good a... read more

Eveline W 

on BBB

2 years ago

I was very pleased with Universal. I am a returning customer and consider them to be very courteous and professional with excellent customer service. I would be pleased to recommend them to anyone.