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Universal Heating and Cooling Company

4.5
  • Heating & Air Conditioning/HVAC
  • Rochester, NY

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

926 W. Main Street, Rochester, NY, 14611, United States

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4.5158 reviews
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Marie G's profile image
Marie G 
a month ago

As an older woman I need to have service people I can rely on and who are reasonably priced with good and honest servicing. Universal is all of that and more. They are personable, never arm twisting, but consistent with reminding me when it's time to check my furnace and cooling systems. 

Business response:

Thank you so much!! 

Joe S's profile image
Joe S 
2 months ago

Scheduled inspection and cleaning and maintenance if required. Called before coming, showed up on time, and visit was quick and thorough. Reliable, and comforting to know they will be there if I have any problems or concerns with my heating and cooling systems going forward. 

Business response:

Thank you!!! 

Monika C's profile image
Monika C 
11 months ago

Very professional and knowledgeable service man. I Highly recommend this company. 

don c's profile image
don c 
a year ago

luis was very good . he was very polite and proffesional ! 

Sam J.'s profile image
Sam J. 
a year ago

We were very pleased with the quick, SAME DAY response for our service call. Our technician, Russ, performed a quick diagnosis, found that the control wire to the condenser control circuit board was shorted, caused by an animal chewing on the wire, which fortunately caused the fuse on the circuit board to blow, hence saving the control circuit board from costly damage! Our technician, replaced the damaged control wire and the fuse at no cost for the materials. Our only fee was the cost of a service call and 1/2 hour labor. T... read more

Business response:

Thank you!!! 

Pamela K's profile image
Pamela K 
a year ago

U overall heating and Cooling are very professional. They throughly and carefully inspect the furnace. They are an honest company, which is very much appreciated in this day and age. 

Business response:

Thank you so much!! 

Tonia L's profile image
Tonia L 
a year ago

I have used Universal Heating and Cooling several times and they are great, whether it was for a new Hot Water Heater or problems with our Boiler. They are on time every time and our technician Russ is very knowledgeable and explains everything when you ask him a question. Very reasonable pricing as well. Thanks Universal!!! 

Business response:

Thank you very much!! 

Denys C's profile image
Denys C 
a year ago

I shopped around for a humidifier, Universal's quote was affordable compared to the other quotes I received. The two installers were great, courteous, and professional. When they were finished, they gave me a few pointers on how to keep the water lines clean of algae when changing my filter. The company that installed my furnace and AC unit never mention or showed me how. The technicials took the time and explained exactly what I should do. When the job was finished, they cleaned up and left nothing behind. Universal will be... read more

Tiffany W's profile image
Tiffany W 
2 years ago

They inspected my (very old!) furnace, water heater, and AC units after I bought a house. They were efficient, prompt, and answered all my questions. Reasonable price for a lot of reassurance. Thank you! 

Frequently asked questions about Universal Heating and Cooling Company

How is Universal Heating and Cooling Company rated?

Universal Heating and Cooling Company has a 4.5 star rating with 158 reviews. 

When is Universal Heating and Cooling Company open?

Universal Heating and Cooling Company is open now. It is open 24/7.