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926 W. Main Street, Rochester, NY, 14611, United States
Get directionsI have used Universal for years for both my rental properties and my personal home. Chad and his group have never let me down. They have always provided prompt, professional service at reasonable rates. It is rare these days to have a company you can count on like Universal Heating & Cooling.
Universal did a great job installing my new HVAC system. I was very pleased with the professionalism and attention to detail. I would highly recommend them.
Business response:
Thanks!
For over 10 years, I have been a satisfied customer. Whether cleaning my furnace, installing my water heater, or fixing duct work, I can always count on this company to be competitive with their pricing. Their technicians are knowledgeable and provide prompt and courteous service.
We loved ever aspect of the process with this company from the phone reception to the sales people to installing our new heat pump. They were polite conscientious and on time. Would recommend them to anyone. ***** *** ******* ******
I have called Universal for work a few times for different places I have lived. From the first call to the finished work they have always been great! All of the team that I have worked with have been courteous & professional. I will definitely call on them again if needed.
Business response:
Thanks so much!
My furnace and ac were on their way out so I needed to replace them. I contacted a few companies to give me estimates. Chad was great to work with. He responded to my inquiry quickly and made it to my house in two days to look at my furnace and ac. He was honest and with me and his price was the by far the best of all of the estimates. He didn't try to sell me anything I didn't need like the other companies. He was able to complete my install within a week of signing a contract and it took just a day to complete. I would rec... read more
Business response:
Thanks so much!!
Universal Heating & Cooling has done the original insulation in 2006 as well as Preventive Maintenace. Emergency response was excellent and at a fair price.
Business response:
Thanks for the review & the business!!
When it came time to replace our furnace and central air system we secured 3 different quotes. Above & beyond being the most reasonable quote, the representative from Universal who didn’t make us feel like we were being upsold. (Read between the lines, other companies were worried about making more money off of us) He asked what we were looking for , offered suggestions, and then a wonderful price. The work crew was efficient and respectful. Whenever I am asked , I will , with full confidence, recommend Universal Heating Com... read more
Business response:
Thank you for the business!
Excellent customer service! Quality work from start to finish. Would recommend to anyone. Glad I found this company. I'm a customer for life!
Business response:
Thank you so much!!!
Universal Heating and Cooling Company has a 4.9 star rating with 135 reviews.
Universal Heating and Cooling Company is open now. It is open 24/7.