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Universal Heating and Cooling Company

4.5
  • Heating & Air Conditioning/HVAC
  • Rochester, NY

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

926 W. Main Street, Rochester, NY, 14611, United States

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4.5158 reviews
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Bridgette Z's profile image
Bridgette Z 
2 years ago

Great customer service - prompt and reasonable ! I recommend their services. 

Business response:

Thanks so much!!! 

Mercelle J's profile image
Mercelle J 
2 years ago

I used Universal heating to get a second opinion. Was so glad I did.?the first company told me I needed a new furnace because the heat exchanger was in poor condition. The Universal representative examined the furnace and told me it was old but in good shape. He explained to me why the earlier company could know that the heat exchanger was in bad condition. He also advised me to be aware if the furnace was not maintaining the temperature the thermostat was set at. The Universal rep saved me thousands of $$$$. The cost of the... read more

Business response:

Thank you for the review!! 

David D's profile image
David D 
2 years ago

Universal Heating is great. They have serviced my heater and air conditioner for years including some emergency calls. Terrific response and service! 

ROSE L's profile image
ROSE L 
2 years ago

the guys do a very good job every thing is done perfect. thank you **** 

Business response:

Thanks so much for leaving a review, it is greatly appreciated! 

Barr M's profile image
Barr M 
2 years ago

I have used Universal for years for both my rental properties and my personal home. Chad and his group have never let me down. They have always provided prompt, professional service at reasonable rates. It is rare these days to have a company you can count on like Universal Heating & Cooling. 

Gary M's profile image
Gary M 
3 years ago

Universal did a great job installing my new HVAC system. I was very pleased with the professionalism and attention to detail. I would highly recommend them. 

Business response:

Thanks! 

Shirlyn W's profile image
Shirlyn W 
3 years ago

For over 10 years, I have been a satisfied customer. Whether cleaning my furnace, installing my water heater, or fixing duct work, I can always count on this company to be competitive with their pricing. Their technicians are knowledgeable and provide prompt and courteous service. 

Marie A's profile image
Marie A 
3 years ago

We loved ever aspect of the process with this company from the phone reception to the sales people to installing our new heat pump. They were polite conscientious and on time. Would recommend them to anyone. ***** *** ******* ****** 

Suzanne V's profile image
Suzanne V 
3 years ago

I have called Universal for work a few times for different places I have lived. From the first call to the finished work they have always been great! All of the team that I have worked with have been courteous & professional. I will definitely call on them again if needed. 

Business response:

Thanks so much! 

Frequently asked questions about Universal Heating and Cooling Company

How is Universal Heating and Cooling Company rated?

Universal Heating and Cooling Company has a 4.5 star rating with 158 reviews. 

When is Universal Heating and Cooling Company open?

Universal Heating and Cooling Company is open now. It is open 24/7.