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The Carlton of Fort Myers
- Apartments
- Fort Myers, FL
About this business
Location details
6170 Mahaffey Road, Fort Myers, FL, 33966, United States
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Excellent Hello, Move in went really smooth, no issues at all. Property is kept VERY clean and tidy.
Wonderfully Surprised!! The complex has a charming appeal…Staff (Wendy) was most efficient and personable in assisting with the moving/renting process and the location provides convenience to outside amenities. I’m familiar w/ the Mahaffey establishment and they are very tenet focused in maintaining a clean and pleasant home environment. I highly recommend this complex!
Smooth Cross Country Move As someone who lived in MA getting info and exchanging emails with the staff at the Carlton was so easy! The only drawback was the final approval didn’t occur until a month prior, which normally would be fine but moving cross country made it hard to find movers. The apartments are clean and spacious and super pet friendly. The amenities are amazing, and the pool, dog park, and gym were a big draw for me.
Wow! Wow! 5-stars is not enough! Relocating to the Ft. Myers area, I reached out to this community and had a great conversation with Lord. Very professional and genuine. He answered all our questions and went above and beyond by emailing things to me including the application. We are beyond excited for our new home & hope that the on-site experience is as awesome as the over the phone one! Thank you!!
not safe for dogs This complex has a significant number of aggressive dogs living on the property. My incredibly friendly dog has been attacked 6 times when owners lose control or dogs get off their leashes. It is virtually impossible to go for a walk without my dog getting lunged at. Many of these dogs are large dogs too and capable of doing significant damage. Furthermore, management does not even care. I have many, many other issues with this property and have only stayed because moving is a pain. However as I no longer f... read more
Business response:
Kevin, thank you for your candid feedback. We are disappointed to hear about your experience here at the Carlton of Fort Myers as it pertains to your dog. We do require that all residents maintain control of their pets or service animals at all times when outside their apartment homes. We also immediately address any reports of residents not following the pet/animal policies outlined in their lease contract and animal addendums. However, if any occurrences or incidents regarding animals are not reported to our leasing of... read more
ZERO STARS IF I COULD I had a terrible experience with Carlton of Fort Myers, both while living there and after moving out. Recently, several wedding gifts were mistakenly delivered to our old address. We haven't been moved out for long so typically I'm sure this happens that something may get delivered to and old address. After calling the management, they confirmed that the packages were there and that we could pick them up. I explained that we were having a destination wedding and wouldn’t be able to pick them up until af... read more
Business response:
Ms. Havert, We were disappointed to read your feedback regarding The Carlton of Fort Myers. We see that you were with us just shy of 3 years, having renewed your lease contract twice with us. After reviewing your history here with us, we did not discover any complaints or concerns during your almost 3 years with us. We certainly apologize and understand your frustration for the misdelivery of your packages by the USPS and Amazon delivery staff. However, our procedure is to return or refuse delivery of any packages delivered... read more
Just Dont! Some places may charge more and for good reason. you will get what you pay for. They are not taking care of the property. Grass is dead. Dog park... Yea, also a joke. We just moved in Feb 2024 and the ENTIRE office staff has already changed. The new management does not answer the phone or respond to maintenance requests, they just close them out and do/say nothing. We moved here b/c a coworker told me she had lived here and now we cannot wait to move. We also just discovered that not only will our rent go up at th... read more
Business response:
We would appreciate the opportunity to work with you to restore your comfort here. We understand that you want to see action taken to improve your experience so we hope that you'll reach out to our team directly to talk about your thoughts.
AVOID!!! The front desk has horrible communication, and they are horrific at record keeping. This place will waste your time, and they aren't afraid to jack up the rental rate by a ton. Save yourself the frustration and avoid them.
Business response:
We do our best to maintain clear communication with our community so we are regretful that you feel we've missed the mark. Please contact our onsite office directly if you feel there have been any mistakes in our accounting.
Just to get you in Thought people ought to know something I just found out after speaking to the office staff this weekend. We stopped in to check this place out this past weekend and we were informed of the advertised move in credits (currently, $3000) we would have received at the time of lease signing ARE NOT offered on lease renewals. I was told that I could use the credit as a one lump sum reduction for a single month or spread it out through the term of the lease to reduce our total each month. Additionally, we were to... read more
Business response:
We want to assure you that our rental rates remain competitive in our market and we are always looking at ways to add more value to the experience we offer. Any rate increases are a direct reflection of the current market values. If you would like to talk about our homes or availability again, we invite you to reach out to us directly.
Frequently asked questions about The Carlton of Fort Myers
How is The Carlton of Fort Myers rated?
The Carlton of Fort Myers has a 4.1 star rating with 261 reviews.
When is The Carlton of Fort Myers open?
The Carlton of Fort Myers might be open. It requires an appointment.