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The Carlton of Fort Myers
- Apartments
- Fort Myers, FL
About this business
Location details
6170 Mahaffey Road, Fort Myers, FL, 33966, United States
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not safe for dogs This complex has a significant number of aggressive dogs living on the property. My incredibly friendly dog has been attacked 6 times when owners lose control or dogs get off their leashes. It is virtually impossible to go for a walk without my dog getting lunged at. Many of these dogs are large dogs too and capable of doing significant damage. Furthermore, management does not even care. I have many, many other issues with this property and have only stayed because moving is a pain. However as I no longer f... read more
Business response:
Kevin, thank you for your candid feedback. We are disappointed to hear about your experience here at the Carlton of Fort Myers as it pertains to your dog. We do require that all residents maintain control of their pets or service animals at all times when outside their apartment homes. We also immediately address any reports of residents not following the pet/animal policies outlined in their lease contract and animal addendums. However, if any occurrences or incidents regarding animals are not reported to our leasing of... read more
ZERO STARS IF I COULD I had a terrible experience with Carlton of Fort Myers, both while living there and after moving out. Recently, several wedding gifts were mistakenly delivered to our old address. We haven't been moved out for long so typically I'm sure this happens that something may get delivered to and old address. After calling the management, they confirmed that the packages were there and that we could pick them up. I explained that we were having a destination wedding and wouldn’t be able to pick them up until af... read more
Business response:
Ms. Havert, We were disappointed to read your feedback regarding The Carlton of Fort Myers. We see that you were with us just shy of 3 years, having renewed your lease contract twice with us. After reviewing your history here with us, we did not discover any complaints or concerns during your almost 3 years with us. We certainly apologize and understand your frustration for the misdelivery of your packages by the USPS and Amazon delivery staff. However, our procedure is to return or refuse delivery of any packages delivered... read more
Just Dont! Some places may charge more and for good reason. you will get what you pay for. They are not taking care of the property. Grass is dead. Dog park... Yea, also a joke. We just moved in Feb 2024 and the ENTIRE office staff has already changed. The new management does not answer the phone or respond to maintenance requests, they just close them out and do/say nothing. We moved here b/c a coworker told me she had lived here and now we cannot wait to move. We also just discovered that not only will our rent go up at th... read more
Business response:
We would appreciate the opportunity to work with you to restore your comfort here. We understand that you want to see action taken to improve your experience so we hope that you'll reach out to our team directly to talk about your thoughts.
AVOID!!! The front desk has horrible communication, and they are horrific at record keeping. This place will waste your time, and they aren't afraid to jack up the rental rate by a ton. Save yourself the frustration and avoid them.
Business response:
We do our best to maintain clear communication with our community so we are regretful that you feel we've missed the mark. Please contact our onsite office directly if you feel there have been any mistakes in our accounting.
Just to get you in Thought people ought to know something I just found out after speaking to the office staff this weekend. We stopped in to check this place out this past weekend and we were informed of the advertised move in credits (currently, $3000) we would have received at the time of lease signing ARE NOT offered on lease renewals. I was told that I could use the credit as a one lump sum reduction for a single month or spread it out through the term of the lease to reduce our total each month. Additionally, we were to... read more
Business response:
We want to assure you that our rental rates remain competitive in our market and we are always looking at ways to add more value to the experience we offer. Any rate increases are a direct reflection of the current market values. If you would like to talk about our homes or availability again, we invite you to reach out to us directly.
Not being taken care of Also, as a 3rd year resident here and a renter by choice, we agree wholeheartedly with the two other reviews stating pretty much what we would say. This place does not appear to reflect the Mahaffey Apartment Company’s management style. The rate increases, deteriorating conditions of amenities and landscaping along with just a different vibe here have sadly made this our final year here. Cigarette butts & mulch constantly all over the sidewalks-the grounds crew used to clean it up weekly, and after ev... read more
Business response:
Thank you so much for providing us with your candid feedback regarding your recent experience here at The Carlton of Fort Myers. With the start of Spring, we are fortunate to now have landscaping service completed on a weekly basis. With this weekly service, our landscapers will focus on improved aesthetics, weed control, irrigation functionality, and areas around the community where additional plant material may be needed. With our recently completed maintenance team, April will also see a return to our building power wa... read more
Serious Lack in Upkeep First off, they increase the rent by $200 every year & seemingly don’t focus on any upkeep of the property. When they first opened, there was a consistent landscaping/groundskeeping company that was making it look pretty until all the units got filled. After that, it's like they stopped trying. The Grill rarely ever works and temperature gauges have been broken for over a year, and whether the pool will be heated each week is a shot in the dark as well. Not to mention that the printer is always broken,... read more
Business response:
We assure you that our residents' happiness here is of the utmost importance to us and we'd like to reaffirm that with you. We hope that you'll visit or call us in the office so that we can talk about your concerns and see how to make your stay more enjoyable. Please don't hesitate to reach out to us directly.
Shop around! The rent increases of OVER 200 dollars a year are ridiculous! We can see all the empty apartments and lately, there seems to be more move outs than move ins. Quite frankly, we find it to be karma because this is the greediest, most nickel and dime low budge place we have ever lived. The market is changing and this is the only place that didn’t get the memo. Carpet is garbage, so thin and not soft. Formica countertops, peel and stick vinyl floors, flimsy window blinds, noisy ceiling fans, low wattage LED lighting... read more
Business response:
We would appreciate the opportunity to connect with you directly about the concerns you have. You've mentioned many things that could be addressed with maintenance requests and we feel that we can work together to improve the quality of your experience. Please reach out to our onsite team at your earliest availability.
Zero stars This is a terrible place to live. First, let's start with the spiders everywhere, all the time. They come and powerwash, which creates a puddle in your entryway, but the spiders come right back. Next, the cess pool in the middle of the property smells and unless there's an actual hurricane, they never turn off the squirting machine in the middle. So on windy days, which is most of the time, if you walk anywhere close to it, prepare to receive a shower from that nasty water. Let's talk about the gates, which are no... read more
Frequently asked questions about The Carlton of Fort Myers
How is The Carlton of Fort Myers rated?
The Carlton of Fort Myers has a 3.9 star rating with 206 reviews.
When is The Carlton of Fort Myers open?
The Carlton of Fort Myers might be open. It requires an appointment.