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Sky Motor Cars
- Car Dealers
- West Chester, PA
About this business
Location details
969 S Matlack St, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"I'm not sure how the company has 5 star rating. The..." I'm not sure how the company has 5 star rating. The employee and owner are aggressive and issues with my vehicle. Justin and Kevin would deflect me on a issue and not follow up appropriately and timingly on my order. I had the owner involved and was in poor practice as a resolution on the outcome of my vehicle. Again overall shocked on their rating vs my experience.
Business response:
Hi CJ, Exceeding your expectations is our top priority. I am sorry you felt you did not have a five star experience. We would really appreciate you providing more info to us to turn this around. At your earliest convenience, could you please send us an email with your name, best contact phone number, and the car you purchased to info@skymotorcars.com? Our management team will reach out immediately. Thank you for giving us the opportunity to come up with a solution. All the best, Sky Motor Cars
"title" we purchased our vehicle on 5/20 and as of today 7/19 we still do not have a title or our registration. i reached out to the dealership and was told they will look into and something to do with our vehicle originally being titled in NJ. I also reached out to PENDOT and they have no record of our transaction or that the vehicle is registered / titled in PA.
"Straight forward, no pressure sale." Sale process went fine. Our mechanic is too far away for a pre purchase inspection. So, we will know how we did at two hundred thousand miles.
"Was sold an unsafe car" Immediately after purchasing a car noticed a troubling shake at highway speeds. Immediately took to a dealership who found irreparable tire damage and fix-a-flat in the tire. Needless to say, this makes vehicles unsafe to drive. Brett Shoulder claimed it was the buyers responsibility to find this flaw. Very disappointing. Not to mention that the car battery was flat when I went to pick it up (which they replaced,at no charge, so I give good points for that). However the reason for the flat battery wa... read more
Business response:
Bob(we will keep your real name a secret I guess?) Bob was referred to us from a broker who inspected the car before Bob drove up from the North Carolina. Bob was buying an $80k specialty Maserati that we had. When Bob arrived to pick up the car it was experiencing and electrical issue. So after we got the car started we took it for a high speed (over 80 mph) drive up the highway with no issue of any wheel shake that Bob is accusing us of? We sent the car immediately to our local Maserati dealership that looked the car over,... read more
"Stereotypical used car dealer" I went into this with two questions would I buy a car from the internet and would a buy a car from Sky Motors. My conclusion, I bought a used car from a used car dealer. Don't let the high end cars fool you into thinking that they are any different than the car dealer down the street. They are a used a car dealer. On the positive side, everyone we talked to was very nice. Communication was swift. When I first made an offer on the car, Justin, the salesperson, responded quickly with some of the... read more
Business response:
Where is the button for the “UNFAIR CUSTOMER”? Customer picked up vehicle at our location and admittingly left with the car before mentioning an issue that he was not satisfied with on the car. Customer waited until he got home to send me a threatening email suggesting bad internet feedback if his issue is not resolved. The issue being a couple scratches on the door that are easily resolved. I offered up $300(our dealer cost) for repairing the scratches as we would have had the car sent out to our body shop if we had known t... read more
"What car dealer doesn't negotiate? Waste of time " Travelled over an hour to see one of the vehicles listed for sale here. Liked the vehicle, but the people there refused to negotiate, EVEN THOUGH I HAD CASH IN HAND. Just seems greedy to me, as the vehicle was overpriced according to Kelly Blue Book AND other similar listings. The vehicle obviously had a problem too, as the check engine light was on. As the ol saying goes, a bird in hand is worth TWO in the bush.
Frequently asked questions about Sky Motor Cars
How is Sky Motor Cars rated?
Sky Motor Cars has a 4.8 star rating with 2,032 reviews.
When is Sky Motor Cars open?
Sky Motor Cars is closed now. It will open at 9:00 a.m.