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Sky Motor Cars
- Car Dealers
- West Chester, PA
About this business
Location details
969 S Matlack St, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Best in the business " I bought a car last year and I live in Missouri, Paige and Andrew made the buying process and delivery super easy. I highly recommend them. The car was in spectacular shape and is still great. I will only buy my future cars from these guys.
"Bought a 2006 GMC Envoy , perfect condition!" I was looking for a 4x4, found a great deal and bought my GMC from Sky Motor Cars. Works perfect, very easy process to buy, got my moneys worth, no worries, no pressure buying. Two thumbs up 👍👍!
"Everything you want" Buying a car from Ed at Sky Motors was like being a car off a friend. He had no issue explaining his business model, to sell quality cars at rock bottom prices to turn them over quickly to push volume over a hard profit margin. I bought an Audi S5 and the price was low enough that I was actually a little weary driving there but a year later the car still drives as good as it day it left Germany. Ed himself is very laid back and easy to work with, would certainly purchase another vehicle from them when t... read more
I inquired about an Aston Martin from cars. com and a "Kevin Reese" responded - asking what he could do for me (even though I put my questions in the cars.com inquiry form). I emailed him my questions and he said to call him or give him a number to call us. He would not respond to the questions on email (not putting them in writing puts us on guard). Called him at 2:33pm - he said he was with another client and he did not have anyone else there so he would call us back in 10 minutes. NEVER HEARD BACK FROM HIM.
Business response:
Dear Susanne, I’m disappointed to see a 1-star review based on a delay in response time. As a small dealership with just two staff members, we were exceptionally busy today, which unfortunately affected our ability to reply immediately. I had to leave promptly at 5pm to fulfill family obligations, but I addressed your email as soon as possible, around 9pm (after hours) I understand that timeliness is important, but I believe a more nuanced perspective on the challenges faced by small businesses would have been fairer. I hope... read more
Not an honest dealership. Purchased vehicle there . Didn’t even mention there was no second key . Went to check vehicle at the mechanic they recommended which turned out to be disastrous. Do not recommend purchasing from them
Business response:
Dear Cloverdaleconsulting49, We appreciate you taking the time to share your experience, and we apologize for any inconvenience you may have faced. We take customer feedback seriously and use it to improve our services. Regarding the second key, we sincerely apologize for any oversight. It was not our intention to omit such information, and we understand the importance of transparent communication in the car-buying process. We are reviewing our procedures to ensure that this doesn't happen in the future. Additionally, we are... read more
Seemed genuine at first. After purchasing a vehicle that culminated in a claim with the consumer protection act at the Office of the Attorney General, and exchanging further rapport, I am positive I shall never wish to communicate with Sky Motors or their employees again.
Business response:
Unfortunately customer never contacted us about any of his issues. We go out of our way to help when we KNOW about an issue. The first we heard about any issues was a complaint to the Attorney General. Customer was also offered an extended warranty that they did not opt to purchase. 8 months and 8000 miles after purchase of As-is car. What is the responsibility of the customer?
"I'm not sure how the company has 5 star rating. The..." I'm not sure how the company has 5 star rating. The employee and owner are aggressive and issues with my vehicle. Justin and Kevin would deflect me on a issue and not follow up appropriately and timingly on my order. I had the owner involved and was in poor practice as a resolution on the outcome of my vehicle. Again overall shocked on their rating vs my experience.
Business response:
Hi CJ, Exceeding your expectations is our top priority. I am sorry you felt you did not have a five star experience. We would really appreciate you providing more info to us to turn this around. At your earliest convenience, could you please send us an email with your name, best contact phone number, and the car you purchased to info@skymotorcars.com? Our management team will reach out immediately. Thank you for giving us the opportunity to come up with a solution. All the best, Sky Motor Cars
"title" we purchased our vehicle on 5/20 and as of today 7/19 we still do not have a title or our registration. i reached out to the dealership and was told they will look into and something to do with our vehicle originally being titled in NJ. I also reached out to PENDOT and they have no record of our transaction or that the vehicle is registered / titled in PA.
"Straight forward, no pressure sale." Sale process went fine. Our mechanic is too far away for a pre purchase inspection. So, we will know how we did at two hundred thousand miles.
Frequently asked questions about Sky Motor Cars
How is Sky Motor Cars rated?
Sky Motor Cars has a 4.8 star rating with 1,993 reviews.
When is Sky Motor Cars open?
Sky Motor Cars is closed now. It will open tomorrow at 9:00 a.m.