Lynda Housley - State Farm Insurance Agent

John R 

on BBB

3 years ago

I had a pipe burst in my basement that flooded the entire space. I called a plumber I was familiar with who fixed the pipe and recommended a water remediation team to clean up and dry it all out. State Farm wouldn’t come to my home until the dry out was complete stating they could not interfere with a contractor we hired. After the basement was dried out a bill was submitted to State Farm who decided to have a second opinion by their contractor two months later. That contractor had access to all the log books of the competit... read more

Kathleen W 

on BBB

3 years ago

The staff in the ********** **office have been kind to my family and myself. However when trying to get a simple quote on home owner insurance the amount of questions they asks is frustrating, and aggervating. Why is that the square footage of the home not good enough information for you State Farm. They want to know if I have security alarms on the property. What type of floors in each room. They want to know what type of counter tops in the home. How many doors leading to the outside. How many windows. How many shutters ar... read more

JOHN H 

on BBB

3 years ago

I have an annuity with State Farm. It has taken me over a month to get a distribution from that annuity. If I could change the rating to NO STARS, that is what it would be. I met with an agent over a month ago. He told me 7-10 days. I would not recommend Pat Kline in ************ **or State Farm in general. They definitely do not "care" for their customers. I asked if the withdrawal could be overnighted as that is something that is commonly done in the business world as a courtesy, not with State Farm. 

john m 

on BBB

3 years ago

state farm is a terrible company have been with them for years then another state farm person hits my car they dont pay tell me my 21 rav4 hybrid with 2k miles on it was out of alignment from the factory even though the toyota dealership says that it is not on a seperate note rented my car to a friend through my buissness the guy destroyed my car state farm was so un believably unhelpful told me i had to prove he did it then when i proved it they said they would pay for everything then 4 weeks later denied it and never even ... read more

Jeffrey F 

on BBB

3 years ago

The liaison won’t let you talk to a claims adjuster and they won’t allow you to travel to see one to discuss the quote they have off photos taken from a cell phone versus a certified professional body shop. It’s bad business practice and unethical. 

Albert O. 

on BBB

3 years ago

Insured for 20 years bundled car, home owners, and life insurance. Never filed a claim, had hail damage verified by a home inspector, insurance adjuster and several roofing companies. Had several pictures documenting the damage to shingles and vents. State Farm still denied the claim. They are the worst scammers in the insurance business their home owners insurance is a joke, so dissatisfied and disappointed in State Farm. 

Cortney E. 

on BBB

3 years ago

Garbage!!!!! filed for an insurance claim after I ended up in a ditch with my child from the city failing to treat a road after a snowstorm, one of those unfortunate events which ultimately lead to two additional vehicles shortly afterward, everyone was ok, however, took several days to get a tow truck and now its been several weeks, to get the insurance company to even bother to listen to the auto body technicians, who they're trying to low ball by only willing to pay for aftermarket parts (which the auto body shop would be... read more

Anita D 

on BBB

3 years ago

Their claims department tells me one thing and tells the repair people something else. They told me car would be repaired but told the repair people it was totaled. They wasted my precious time in gobbledygook. I may lose my license because of them 

David S 

on BBB

3 years ago

State Farm insurance has acted in bad faith and has refused to honor our policy covering our vehicle which was totaled in a car accident in July.. It has been almost five months since the accident with no effort on their part to compensate us according to our policy.. State Farm Insurance should be avoided by anyone seeking to cover their vehicles or homes. Our vehicle was involved in a serious auto accident in July of this year. The multi-car accident included two fatlaties, which required a lengthy investigation. Our vehic... read more