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Rob Rozz Well & Pump Service
- Newtown, CT
About this business
Location details
156 Walnut Tree Hill Rd, Newtown, CT, 06482, United States
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RecommendedAnytime you need absolutely anything related to your well, please call Rob Rozz!!! I can't say enough about how great he and Tom were throughout this whole process. Rob was attentive, responsive, kind, thorough, and really goes above and beyond. We had our entire well feet numbers incorrect when we got him out, and he didn't even bat an eye to still do the job for us and work with us the best way he could after the job had taken a more difficult turn. Tom, who was there helping, was extremely intelligent in explaining everyt... read more
Business response:
Thanks, Casey! Working with the unexpected comes with challenges, but we did enough background conversations with you the proved helpful too. Explaining everything to your satisfaction is what we do! Thanks for trusting us to get the job done and challenging our expertise to know just what to do! All the best to you! -Rob Rozz
RecommendedDedicated, knowledgeable and respectful.
Business response:
Thank you for taking the time to share your feedback. We like succinct and to the point! The best to you! - Rob Rozz
RecommendedRob make sure he tries to get someone to your house as soon as possible and get the problem rectified
Business response:
Thank you, Nancy! We appreciate your feedback. We try daily to meet the needs of our customers in a timely fashion! - Rob Rozz
RecommendedPromptness and great communication
Business response:
Thanks, Janet! Thanks for recognizing two important goals we work on every day! We try limit our arriving window to an hour, but sometimes the unexpected happens on a job! We do our best to communicate in scheduling, arriving, and certainly while on site. Customer satisfaction is our ultimate goal! All the best to you! - Rob Rozz
RecommendedAlways there when needed. Able to perform all repairs quickly and professionally. Answered all questions. Friendly professional service!
Business response:
Thanks, Pam!! We appreciate the review and value our working relationship since 2015!! Happy Summer! - Rob Rozz
RecommendedThis company was excellent! They were very prompt and knowledgeable of their job. Socialable and did a good job!
Business response:
Thanks, Sharon! A pleasure working with you as well! - Rob Rozz
RecommendedWe had a water heater and a pressure tank replaced. Rob returned phone calls promptly, came to look at the job as agreed and did the job quickly, efficiently and as quoted both cost and time wise. I would use Rob again and recommend him to anyone looking for the services.
Business response:
Thanks for the review Jiri! For emergencies, we try to return calls quickly or within the hour. For our daily calls, the office tries to connect throughout the day and myself in the evening. Connecting is so very important. I'm glad the heater and tank were replaced to your satisfaction. Call us any time!! - Rob Rozz
RecommendedHad 2 new toilets installed with a quick install date. Kyle did a great job. Had issue with 1 toilet running. Kyle stopped by next day a found a manufacturer sticker had lodged in the tower by the flap. Quick fix and no charge.
Business response:
Thanks, Art! We appreciate the review! We love the feedback and never mind coming back for adjustments . . . even odd ones like a lodged sticker! All the best to you! - Rob Rozz
RecommendedRob Rozz plumbing gets a 2 thumbs up! They came by quickly and were very efficient. Chris, the technician, was very professional, knowledgeable and informative. I highly recommend their service.
Business response:
Thanks, Mike! I'm glad things worked out after a little juggling and Chris could repair the leak! - Rob Rozz
Frequently asked questions about Rob Rozz Well & Pump Service
How is Rob Rozz Well & Pump Service rated?
Rob Rozz Well & Pump Service has a 5 star rating with 590 reviews.
When is Rob Rozz Well & Pump Service open?
Rob Rozz Well & Pump Service is open now. It is open 24/7.