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NorthWest Granite & Flooring LLC is an experienced, trusted installer of new, high-quality surfaces in Oak Harbor, WA. Serving homeowners and builders for more than 17 years, this family-owned business has an impeccable track record of delivering top-notch home improvements. Working with materials from leading manufacturers and backed by a state-of-the-art fabrication facility, this company is your ultimate resource for flooring and granite countertops on Whidbey Island, as well as San Juan and Whatcom counties. Whether you ... read more
687 Mobius Loop, Oak Harbor, WA, 98277, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 5:30 p.m. | |
Tue | 9:30 a.m. to 5:30 p.m. | |
Wed | 9:30 a.m. to 5:30 p.m. | |
Thu | 9:30 a.m. to 5:30 p.m. | |
Fri | 9:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I needed to replace my drop-in kitchen sink. The sink is in a granite countertop. After removing the old sink I found that the new one would not quite fit in the cutout hole. I needed the hole enlarged in the granite. When I called Northwest granite they said they could send someone the next day to fix this. Two guys arrived the next morning and proceeded to enlarge the hole in the granite. They had a vacuum to catch the granite dust. After they finished grinding they placed the new sink in the hole to check the fit. They th... read more
Shawna at NGF is conscientious and supportive. She helped me find a nice remnant for a small bathroom countertop so I wouldn't have to buy a whole slab. For my kitchen, she helped me find exactly the right countertop. Then it was templated by hand to follow the curve of the sink. When there was a glitch with the application of caulk to my new sink and countertop, she sent her best craftsman Tyler to make sure the problem was corrected to the highest standard. Because of Shawna's professionalism and customer care, I recommend... read more
Business response:
Sykie, thank you for the positive feedback! We love our team members too, and are thankful for customers like you. :)
We have used Northwest Granite and Flooring twice, most recently for flooring installation. Both times the service and professionalism has been outstanding!
Business response:
Yay, thank you for the feedback! We love to hear our goals have been achieved.
I called NW Granite & Flooring after for my stone countertops after losing faith in the big box stores' ability to execute. Home Depot had great prices at face value, but after doing a different project through Home Depot I learned that they are slow, hard to get a hold of, and the main thing is this: when things go sideways, it's hard to fix. I figured a small business would do a better job with customer service, and was not disappointed. They were great all the way through, including taking several of my phone calls, worki... read more
Business response:
Rob, we are honored you chose us. We love the positive feedback, and our entire team thanks you!
Jean was extremely helpful in assisting me to decide what flooring would be best for my dining room. She provided samples for me to take home in order to get the best color, and she kept me apprised of the delivery and installation schedule. Craig then did an excellent job installing the new flooring, and I couldn't be happier with the way it turned out.
Business response:
Thank you, Michael. It was a pleasure working with you!
We used NW Granite & Flooring for two projects this year. Our kitchen counters (granite and quartz) and our fireplace façade. We are extremely happy with both of them! They follow through from demo to completion in a timely and efficient manner. They did what they said, they were on time, respectful of our property, and we ended up with a beautiful outcome. Shawna and the whole team were wonderful to work with, thank you! We would happy to work with them again!
Business response:
It was truly amazing to see the transformation, and a pleasure to help!
We have recently completed both a kitchen renovation and a master bathroom upgrade / renovation with Northwest Granite & Flooring. We were a "repeat" customer as we have had flooring, kitchen and bathroom upgrades / renovations in the past as well. They continue to be a great company to work with both in project design and project execution. They are professional in delivering every aspect of the project, conscientious in their workmanship and stand behind their work. A great group of reliable, knowledgeable and good people ... read more
Business response:
Your projects are always beautiful and inspiring. Thank you for being a loyal customer!
I'm no expert at remodeling. All I brought to NW folks was a piece of tile I liked for a new bathroom with walk-in shower. From there, these magical folks came up with a stunning, affordable design that I would never have imagined. They linked me to products that worked together beautifully and the result is magnificent. They also understood how to construct it so that it will last . . without water leaks etc. I highly recommend them for their artistry, technical knowledge and customer service.
So easy to work with! Our quartz countertops are beautiful! We could not recommend NW Garanute & flooring enough. Great communication, insulation was a breeze. Very very happy with the end result.
Business response:
Thanks so much for taking time from a busy day for the review. Positive vibes all around!
NorthWest Granite & Flooring has a 4.9 star rating with 122 reviews.
NorthWest Granite & Flooring is open now. It will close at 5:30 p.m.