River City Towing & Recovery's cover image
Claimed

This profile has been claimed by the business owner or representative.

River City Towing & Recovery

4.8
  • Automotive
  • West Monroe, LA
Get directions

About this business

Automotive

For over 10 years, Donnie Plunk's Towing and Recovery has helped northeast Louisiana get back on the road and back to business. Our certified professionals offer a variety of personal and commercial services, including towing, tire changing, equipment moving, and more, to ensure that all of our customers' needs are met in a timely, stress-free manner. At Donnie Plunk's Towing and Recovery, our highly trained crew works together to make customer satisfaction our number one priority. Our certified team is continuously educated... read more

Location details

243 Sterling Ave, West Monroe, LA, 71292, United States

Get directions
4.8136 reviews
5
110
4
18
3
8
2
0
1
0
Select a rating
Hunter D.'s profile image
Hunter D. 
2 months ago

Called 1 day ahead they said it was good to go. Next day they tell me it's going to be 1 hour wait not a problem. Waited 2 hours and 35 mins called them back they tell me they got 4 other people that just suddenly appeared out of thin air ahead of me and it's going to be a 3 hour wait. So that's 5-6 hours I would have been waiting. Not the way to do business. I dont know who does the priority on who gets towed but if I've already waited 2 hours and 30 mins and call a day in advance I should be next. Thank God there's more to... read more

Emma Safarik's profile image
Emma Safarik 
a year ago

The best service! We managed to get our uhaul stuck in a muddy area and popped the tire. They were fantastic at communicating with us, and were so kind during the entire process. Would HIGHLY recommend for roadside assistance! They turned what could’ve been a horrible night into a minor inconvenience. 

Damon Owens's profile image
Damon Owens 
3 years ago

Absolutely the best and most helpful road assistance I've ever seen. Extremely knowledgeable, more than accommodating, willing to go above and beyond any help I've ever found while being broke down outta town. If I ever encounter another need for help while outta town I hope it's within these guys coverage area. Only gave 5 stars because it wouldn't let me give 6. 

Jessica Pickett's profile image
Jessica Pickett 
7 months ago

Dewayne was great. With delivery of my truck. I didnt want it sitting where it went dead. I went home, waited my turn...and before I knew it he was there. Driveway is a tight spot, but he made it happen. Would highly recommend. 

Diogo Araujo's profile image
Diogo Araujo 
6 months ago

Gave me a time frame of 1- 2 hours Called 3 hours later Was told 1 hour then 2-3 hours then 3-4 hours Disaster. Dont not use ! You will regret it 

View all google reviews

Frequently asked questions about River City Towing & Recovery

How is River City Towing & Recovery rated?

River City Towing & Recovery has a 4.8 star rating with 136 reviews. 

When is River City Towing & Recovery open?

River City Towing & Recovery is open now. It is open 24/7.