Jodi on BBB 2 years ago
10/12/2020, 03:31 AM
Have gone to this dentist’s office for years...still drive up from C Springs. Dr B has set the bar high for the culture which is clearly “a professional team”. Office staff and techs are so skilled and exceptional in all areas.
Dr B is so skilled, has an infectious lighthearted behavior to put me at ease, and is empathetic throughout all the processes. Last visit, my top notch tech, Nicole, explained clearly everything she was doing in lay language and the reasons for it... which I requested and she obliged so effectively.
Jill, the Office Manager, has everything run like clockwork... always. She keeps the customer in mind for all billing, scheduling, patient services, and explains all facets on the account statement...she treats you as such a special customer. She is a pleasure from once you enter the office to when I leave.
I had cancelled my mid year appointment due to Covid. After this most recent appt, all safety precautions were evident and I forgot what a pleasurable experience going to the dentist could be...