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2813 Silver Lake Rd, Fenton, MI, 48430, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Doug knows his clients as individuals. He's willing to talk to them where a lot of agents fail to build that relationship with their clients.
The work Doug does for me doesn't even compare to other agents. He is the best. He will go out of his way to find information, double check things, and make sure he gets what you need.
I've been a client of Doug's for a few years now, he handles my auto and home insurance. He has a great sense of professionalism, as does his staff.
My auto, home, and umbrella policy is taken care of by Doug and his wonderful staff. I have had to file a claim in the past and I was extremely happy with how it was handled. They are always informing you about new coverage that is available or discounts that you may be eligible for.
Doug and his staff are really great! One of the main reasons we continue to use State Farm is because of the personal service. They have even called me before on my birthday , not just calling to sell you something, he looks out for your best interest.
I am very satisfied with my coverage, rates, and the service here. They know you by name when you walk in, and are great at taking care of my insurance needs promptly.
My claim was handled with excellent time and was taken care of in a timely manor. I am very pleased how everything was taken care of so professionally.
Doug and his representatives are right on the ball with everything here. He knows you as an individual and treats you like a friend. They are there to answer all of my questions and concerns and just provide me with all around great service.
Great customer service with my claim – I made a mistake and was in a car accident last summer. It was not a pleasant experience but Doug let me know that everything would be fine and taken care of. They really lifted a bunch of pressure off my shoulders. Even though it was my fault the claim process went smoothly and I was happy that everything got taken care of with the other person and there vehicle. They helped me so much and really care about you here.
Doug Mercer - State Farm Insurance Agent has a 4.8 star rating with 120 reviews.
Doug Mercer - State Farm Insurance Agent is open now. It will close at 5:00 p.m.