Lynne C. on Apartments 7 months ago
08/20/2022, 01:05 AM
My future home
There is no word or words that can describe the assistance , the charm, the courteous dedication that the staff at Carlton arms has and continues to give me a prospective resident . I am all the way in NY and am about to relocate to Fl which by the way my family is currently residing in Carlton and I have called not once but multiple times and Cole my leasing liaison hAs been a lifesaver and went above and beyond to help ease my anxieties and help me see what is feasible with My situation . Countless questions on my end he has given me his undivided attention and always is nothing but wonderful. He has been an assest for me and my my family and has provided pictures, maps , estimates and explains the steps of the process itself and what best fits my needs As an individual. I spoke to his boss yesterday , Maria and she too was a complete delight to speak with and I must say I cannot wait to relocate there and am on the list as we speak to get in , no wonder there is a Waiting list , this place is the cream of the crop and I sit here in ny waiting for the day I get the call that I can move in and be as happy as my family is there and meet the people who I speak to and have treated me like family . The interpersonal communication and superior customer service I received has me excited to move to a place that treats you like family . Carlton arms I’m waiting I can’t wait to belong to this country club family . I fell in love with it in person when I visited and I have been given utmost top notch help to apply and learn all about the wonderful community I cannot wait to be a part of it .Cole , a million thank you’s are not enough to show you my gratitude and Maria thank you for taking the time to speak to me as I know you are super busy in your role of management . You were sweet as pie and I hope to meet you both soon fingers crossed