Susan P. on NEXT! Ad Agency - 16
3 months ago
06/26/2021, 14:47 PM
Our upstairs HVAC went out and Phil with Bama Air Systems provided an assessment for repair or replacement with a new unit. The split system, with an outside, and upstairs unit in the attic, was very old so we chose to replace it. Our HVAC replacement team, consisting of John, Austin and Zak (one day), worked conscientiously over 2 (day 1 weather shortened) full days to accomplish the new installation. They were very professional in keeping us informed on their progress and were diligent in making sure the job was done correctly. Our job took extra effort to remove the old unit in the attic with temps above 100 degrees but they persisted to get the job completed. They did additional tasks like replacing the breakers, rerouting and replacing drainage piping, and situating the unit in a better location than the original, to make sure the unit was fully functional and accessible for future service/repair. We have used Bama Air Systems for years for servicing, with this being the first time for full system HVAC replacement, we remain loyal customers and highly recommend them.