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Vertical Elegance provides a variety of custom window treatments like wood blinds, beautiful draperies,wood shutters & soft shades in Fairport, Penfield, Webster, Rochester NY. For Window treatments in Rochester, Call us at (585) 641-2152.
823 Fairport Rd, East Rochester, NY, 14445, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 4:30 p.m. | |
Tue | 10:00 a.m. to 4:30 p.m. | |
Wed | 10:00 a.m. to 4:30 p.m. | |
Thu | 10:00 a.m. to 4:30 p.m. | |
Fri | 10:00 a.m. to 4:30 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
Nelson's expertise is worth the expense. Just one blind in the living room covers a 5-light bay window and keeps the temperature of the room at a much more comfortable level. Like them so much, we ordered more.
Nelson was prompt, courteous, efficient and helpful with making our selections for shades. The pricing was discounted and sales were shared. He told us about a new energy credit that will be available with the purchase. He also correctly demonstrated how to use a previously purchased shade mechanism. We have purchased from Vertical Elegance and will continue to make future purchases. He definitely deserves 5 stars.
I was so impressed with the product and the process itself. Nelson came out to my home to discuss what I had in mind and to show me the options. Once decided, he measured and gave me a price for the product and installation before he left that day. He worked with me to keep the cost within my budget. Within 3 weeks, he and his assistant returned to install them. The whole experience was seamless. This was customer service at its very best! The new gorgeous blinds have transformed my bedroom.
We worked with Nelson, Owner of Vertical Elegance 16 years ago, and he is as customer-oriented and helpful as then!!! He recently came out to help remove a more difficult large bedroom blind and helped us with window treatment updates for other rooms that had also just been all re-painted. Then I visited the showroom to look at sliding door options, and he happened to be there and helped me with colors and styles. I would highly recommend Vertical Elegance to anyone seeking high quality window treatments (Hunter Douglas) tha... read more
We have now purchased 9 blinds from Vertical Elegance and dealt with Nelson Zimmer (owner) both times. We have installed new blinds in our sun room and living room. With the high cost of blinds today you expect excellent quality, excellent service (pre & post sales) and a competitive price. Without a doubt Nelson and his company's staff have met each of these criteria above expectations. Based on ours and other's past experience with online products the sometimes slightly lower price is not worth it. Online you typically end... read more
Vertical Elegance has a 5 star rating with 124 reviews.
Vertical Elegance is closed now. It will open tomorrow at 10:00 a.m.