University Heights Apartments

Bryan Clark 

on Google

7 years ago

Found a bed bug coming from the walls of the apartment building. Management for University heights/Mason WILL hold you responsible for your apartment and any following tenants who report the issue. They told me that they can't guarantee the premessis is bug free either, and they are not liable for any illness that may come with it. Washers have also broke and they still have yet to fix it after months. In short, there's bed bugs in the complex and they're not going to do anything about it. 

Kary Dean 

on Google

5 years ago

One star might even be too much. I lived here for 2 years and just hated it. The floors, ceiling, and walls are paper thin and you hear everything. The hallways are digusting and stained with who knows what. I constantly had house centipedes getting in and they took forever if they ever even came to fix something that needed fixing. I also had my mail constantly stolen from the mail room and there are no cameras so you are just out of luck. The doors to the building are always left open so anyone can get in. They do a final ... read more

Justin Williams 

on Google

8 years ago

Moved in late April, so I've been here about 2.5 Months now. I've got a South-Facing studio. Got a new job in town and wanted to find a studio to fit my pretty bare-bones lifestyle. So far so good. Staff were good getting everything set for move-in. Rent is amazing for a studio, coming from the suburbs. Only pay electricity and internet. Got new flooring in the kitchen along with a new fridge before move-in. Discovered some of the heat units weren't working and they had them replaced extremely quickly and cleaned up their me... read more

Sonjia Bailey 

on Google

a year ago

I Haven't a response to any experiences for University Heights Apartments, and for those of you who's attempting to intimidate Myself, as well as University Heights Apartments. I have my own mind and know first hand how too make a house a home... So get over it 

Marciela Mendez 

on Google

6 years ago

Just got off the phone with someone at the office. They picked up the phone without a greeting, the lady that answered already sounded like she wanted to rush me off the phone and she didnt know much about parking pass procedure, which is what I called about. I thanked her for the little information that she felt like providing and she just hung up on me. Just unnecessarily rude and unprofessional. And this is on top of the mountain issues that are already going on with the complex. Bugs, theft, broken laundry facilities, an... read more