University Dermatology and Vein Clinic

Michelle Varys 

on Google

5 months ago

I’ve visited the Darien office several times in the past and have always had a positive experience, which is why this most recent visit was so disappointing. The front desk assistant, who I believe is named Crystal, was rude and unprofessional toward my son. She rolled her eyes at him and spoke in a very harsh tone, which was completely unnecessary and inappropriate—especially when interacting with patients. Unfortunately, her behavior wasn’t limited to that interaction. I later called to clear up a misunderstanding, and s... read more

Shea Petersen 

on Google

5 months ago

I’ve been seen at this clinic several times, each time giving the staff the benefit of the doubt when it comes to interactions (I get it, I work in hospitality, dealing with people is hard and tiring, and the healthcare industry is tough as well) but everyone is rude. From the moment you walk in, the energy is cold and unwelcoming, and the staff is not very helpful. Doctor and medical assistants are not on the same page when it comes to medicine that prescribed. I will not be returning to this office. 

Roger L. Parra Villasmil 

on Google

9 months ago

I had an appointment with Elizabeth Zanone. She was good and helped me a lot, but the receptionist was extremely rude. She was that way when I was there for the first time. Today, I had a question and I called her. Before I hung up the phone, I listened to her talking literally shit about me: "oh, this guy is funny; I think he is stupid because why he was calling about this". I called again and I made the complaint, they were no helpful at all. They said the manager was there and she took the phone, said that her name was Na... read more

Emily 

on Google

a year ago

I literally walked out without scheduling my follow up appointment because the woman at the front desk was unimaginably rude and condescending for no reason. I had 3 appointments at this practice before refusing to return and every interaction with her was terrible. she acts like scheduling your appointment is the most annoying thing you could possibly expect her to do. On top of that, the provider Elizabeth is clearly knowledgeable, but becomes immediately defensive when you have questions or concerns about what she’s presc... read more

M. C. 

on Google

2 years ago

A BIG complaint is the front desk; I am always treated rudely, billing and appointments not handled professionally and the lady working acts like she is doing you a favor by helping you. She has made several billing errors and has never once apologized. I hate being in the waiting room and hearing her interact with others the same way. I see several bad reviews about her, so I know it’s an ongoing issue. Really like seeing the PA Elizabeth Zanone, she is extremely attentive and always takes care of my concerns. I never feel... read more